WBG Pioneer -Design Thinking Intern

The WBG Pioneer internship offers undergraduate and postgraduate students a high impact learning experience at the World Bank Group focused on design thinking and digital transformation in corporate services. Interns support user research, design workshops, and contribute to AI-first process design to accelerate digital corporate functions.

Responsibilities

• Support user research team to conduct qualitative and quantitative user research studies
• Help design and facilitate design thinking workshops and design sprints
• Support the Design Thinking team in documenting and automating best practices and standard operating procedures
• Research industry best practices and apply these to research and workshop design
• Create reusable templates to support the Design Thinking team’s toolkit
• Design AI-first processes to support streamlined digital corporate functions
• Work closely with other colleagues in the Digital Acceleration unit to bring insights from different practices
• Other support tasks as required

Requirements

• Candidates must be currently enrolled in, or in the final year of, an undergraduate program
• Candidates must have 0–6 years of relevant professional experience
• Academic background must align with the requirements outlined in the job description
• Demonstrated interest in development work and the World Bank Group’s mission
• Strong analytical, research, and problem-solving skills
• Effective written and verbal communication skills
• Ability to work effectively in diverse, team-based environments
• Strong organizational skills and ability to manage multiple priorities within tight deadlines
• Proficiency in English; additional languages may be required depending on the role
• No-Fee Internship Eligibility: Must be enrolled in a Master's, PhD, or similar graduate program during the entire internship or in the fifth year or higher of a degree program in countries where higher education is not divided into undergraduate and graduate stages and provide an official letter from their university confirming that the internship fulfills academic requirements for at least one term of study; or be enrolled in undergraduate or graduate studies and receive a stipend from their university at least equivalent to the minimum STT T1 fee level in effect at the start of the assignment, as confirmed by an official university letter.

Skills

• Design Thinking
• User Research
• Workshop Facilitation
• AI Process Design
• Digital Transformation
• Analytical Skills
• Research Skills
• Problem Solving
• Written Communication
• Verbal Communication
• Organizational Skills
• Multitasking
• English Language Proficiency

Languages

English