Privacy Policy

Last Updated: January 6, 2026 | Version 1.0

Introduction

Global Roles ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India's Digital Personal Data Protection Act (DPDP).

Data Controller

Global Roles is the data controller responsible for your personal data. For any privacy-related inquiries, please contact us at: support@globalroles.com

Information We Collect

Information You Provide

  • Account Information: Email address for authentication
  • Profile Data: Name, photo, work experience, education, skills, languages, certifications
  • Career Preferences: Job interests, location preferences, salary expectations
  • Communication Data: Messages sent through our platform

Automatically Collected Information

  • Usage Data: Pages visited, features used, search queries
  • Device Information: Browser type, IP address, device type
  • Cookies: Session management and preference storage

How We Use Your Information

  • Service Delivery: Provide job matching, profile analysis, and career tools
  • Personalization: Customize recommendations based on your profile
  • Communication: Send important updates about your account
  • Analytics: Improve our services and user experience
  • Legal Compliance: Meet regulatory requirements

Legal Basis for Processing (GDPR)

  • Consent: For marketing communications and recruiter contact
  • Contract: To provide services you've requested
  • Legitimate Interest: For analytics and service improvement
  • Legal Obligation: When required by law

Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

  • Service Providers: Cloud hosting, email services, payment processors (acting as data processors)
  • Public Profiles: If you make your profile discoverable, peers and recruiters can view your professional information and reach out through our platform
  • Job Applications: When you apply to jobs, your information may be shared with the employer's applicant tracking system (ATS) to process your application
  • Legal Requirements: When required by law or to protect rights

Note: Your contact information (email, phone) is never displayed publicly. Others can only reach you through our in-app messaging.

Profile Access Levels

We provide granular control over who can view your full profile details:

👥 Peer Access (Fellow Job Seekers)

Other job seekers (peers) can see basic information on your profile such as name, headline, and limited skills. To view your full profile details including work experience descriptions and highlights, they must request access. You can approve or deny these requests at any time.

🏢 Recruiter Access

Verified recruiters can view your full profile without needing to request access, allowing them to efficiently identify and reach out to candidates. This helps you get discovered for job opportunities faster. You can still control your overall discoverability in settings.

Your Rights

Depending on your location, you may have the following rights:

Data Portability

Request a copy of your personal data in a machine-readable format

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Access & Rectification

View and correct your personal data at any time

Withdraw Consent

Withdraw consent for optional data processing at any time

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell personal information, but you can enable "Do Not Sell" in settings
  • Non-Discrimination: We will not discriminate against you for exercising these rights

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account at any time, which will remove all personal data within 30 days (except where retention is required by law).

Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication (OTP-based login), and regular security audits. However, no system is 100% secure.

International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

support@globalroles.com