Chief, Programme and Operations

The Chief, Programme and Operations serves as a senior manager responsible for overseeing the CREWS portfolio of global, regional and national programmes and projects. The role provides strategic leadership for programme planning, implementation oversight, monitoring and evaluation, results-based management, performance reporting, and organizational learning to ensure effective delivery of development and institutional outcomes.

Responsibilities

• Leads the management and oversight of the CREWS portfolio of programmes, projects and partnerships.
• Ensures alignment of programmes and projects with the CREWS Operational Procedures and Steering Committee guidance.
• Monitors portfolio performance, delivery rates, risks and achievement of indicators.
• Advises the Director of the Secretariat on programme priorities, resource allocation, strategic adjustments and organizational performance matters.
• Facilitates portfolio reviews and management discussions to support organizational performance.
• Leads and oversees the implementation of the CREWs Monitoring, Evaluation, Learning and Accountability framework and associated monitoring systems.
• Develops and maintains mechanisms for monitoring progress towards expected outputs, outcomes and organizational results.
• Establishes performance indicators and targets for programmes and projects.
• Oversees the collection, validation and analysis of programme performance data.
• Coordinates independent evaluations, mid-term reviews, terminal evaluations and organizational assessments.
• Ensures systematic follow-up on evaluation recommendations and management responses.
• Promotes evidence-based decision-making and continuous improvement through lessons learned and knowledge-sharing processes.
• Strengthens monitoring and evaluation capacities in the Secretariat aligned with implementing partners.
• Leads the preparation of high-quality reports for the CREWS Steering Committee.
• Oversees preparation of an annual performance report, programme implementation reports, results reports and donor reports.
• Ensures consistency between programme achievements, performance indicators and reported results.
• Develops management dashboards and analytical tools that support decision-making and performance oversight.
• Serves as a focal point for coordination among CREWS Implementing and Operational Partners.
• Manages the CREWS Operational Coordination Group (OCG), sets agendas, runs meetings and produces reports and other documents.
• Represents the CREWS Secretariat in technical, strategic and international meetings and forums.
• Supports collaboration with National Meteorological and Hydrological Services (NMHSs), regional centres and partner institutions.
• Facilitates exchanges of best practices and lessons learned across the CREWS portfolio.
• Provides strategic leadership and supervision to programme and monitoring personnel in the CREWS Secretariat.
• Establishes workplans, performance objectives and development goals for supervised staff.
• Promotes a culture of accountability, innovation, inclusion and collaboration.
• Supports staff development and capacity-building in results-based management and programme management practices.
• Ensures efficient and effective utilization of financial, human and operational resources and monitors associated risks.

Requirements

• Masters degree or equivalent in Environmental Sciences, Development Studies, International Relations, Programme Management or a Related discipline.
• A first-level university degree or equivalent in combination with two years of additional directly relevant experience may be accepted in lieu of the master’s degree.
• A minimum of 10 years of progressively responsible experience in international programme management, project portfolio management, monitoring and evaluation, strategic planning or experience managing complex international development programmes and multi-donor project portfolios.
• Proven experience in results-based management and performance measurement frameworks.
• Experience preparing reports for governing bodies, executive management and funding partners.
• Experience leading multidisciplinary and multicultural teams.
• Experience working with international organizations, development agencies or the United Nations system is highly desirable.
• Excellent knowledge of English (both oral and written). Knowledge of other official languages of the Organization would be an advantage.

Skills

• Programme Management
• Project Portfolio Management
• Monitoring and Evaluation
• Strategic Planning
• Result-Based Management
• Performance Measurement
• Report Preparation
• Multi-disciplinary Team Leadership
• Multicultural Team Leadership
• International Development Programmes
• Multi-donor Project Management
• Organizational Learning
• Development Programme Oversight
• Performance Reporting

Languages

English