Operations Officer

The Operations Officer provides information on WHO country office operations, supervises operations staff, and ensures compliance with organizational policies in budget, finance, human resources, procurement, ICT, security, and administration. The role supports programme implementation and financial monitoring in the WHO Representative's Office in Palestine.

Responsibilities

• Provide information on all aspects of WHO country office operations, including interpreting policies, systems, and procedures, to the head of the WHO office and other staff at the WHO country office, field offices and projects.
• Supervise operations' staff and teams in delivering the full range of services in budget and finance, human resources, procurement, information and communication technology, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures.
• Provide appropriate solutions, grounded in policy compliance and geared towards responsiveness to business needs.
• Assist in reviewing, coordinating and assessing the biennial work plans of the division/ unit including the human resources plans.
• Provide analytical inputs for financial monitoring and monitoring of programme implementation, recommending ways to accelerate implementation.
• Provide information and advice on financial policies and procedures applicable to the office in conformity with WHO established procedures.

Requirements

• A university degree (bachelors) in a relevant field (such as finance, management, accountancy, economics or business administration).
• Training in business administration or programme management (desirable).
• A minimum of two years of relevant experience (administrative and managerial service provision, in compliance with related rules and procedures).
• Previous work experience in WHO or other United Nations agency, preferably in General Service/National Professional Officer category (desirable).
• Knowledge of administrative, financial, and management principles, procedures, and policies of large public-sector organizations.
• Knowledge of the principles and practices of administration, programme, and project management.
• Experience in quality assurance and compliance monitoring.
• Experience in implementation of financial budgetary principles.
• Ability to analyze financial and administrative data.
• Ability to engage with government, UN agencies and other development partners.
• Ability to maintain excellent interpersonal working relations.
• Ability to work with competing priorities under pressure.
• Expert knowledge of English.
• Expert knowledge of Arabic.

Skills

• Business Administration
• Programme Management
• Administrative Service Provision
• Managerial Service Provision
• Public Sector Administration
• Budgeting
• Quality Assurance
• Compliance Monitoring
• Financial Data Analysis
• Administrative Data Analysis
• Stakeholder Engagement
• Operational Supervision
• Budget Monitoring
• Human Resources Administration
• Procurement Management
• IT Operations
• Security Management
• Policy Compliance
• English
• Arabic Language

Languages

English, Arabic