International Consultant - WHO/WPRO Health Data Platform

The consultant will ensure the effective operation and maintenance of the WHO Western Pacific Regional Office's online survey system and related digital data collection tools. Responsibilities include survey design, deployment, analysis, user management, development of custom digital forms, and production of reports and dashboards, supporting health information systems and analytics.

Responsibilities

• Maintain and administer the Regional Data Platform and Data Explorer, including security and dependency updates, backend and feature updates, service supervision, and tested backup and restoration procedures.
• Maintain the platform's data and access layers, including regional dataset values, navigation, interoperability modules and the identifier crosswalks through which connected systems are joined.
• Progress the integration of the platform with emerging global and regional databases, including WHO headquarters' World Health Data Hub and the databases of other UN agencies, subject to their readiness.
• Maintain and extend the country health intelligence platforms, including the programme activity, output, budget and expenditure explorer.
• Maintain the indicator registry, the compiler that derives indicator values from source data, and the data quality layer, so that technical units can add or correct an indicator without a software release.
• Maintain the data upload and ingestion pipeline, including validation, staged review of changes before publication, and rollback.
• Maintain and extend the programme activity, programme output, budget and expenditure explorer, so that programme expenditure can be read alongside the performance it was spent on.
• Build the Primary Health Care Maturity Index application and dashboards for country and regional use.
• Implement the Primary Health Care Maturity Index methodology, together with the application and dashboards that present index, subindex and determinants results.
• Support validation of the index with national and subnational counterparts, train National Department of Health and WHO country office staff in its operation, and document and hand over the application.
• Maintain the AI-assisted analysis features across the platforms and their data protection controls.
• Maintain the AI-assisted analysis features carried by the platforms, including grounded context assembly, prompt configuration, answer caching and the knowledge base of generated answers.
• Maintain the controls that govern them, including the content visibility rules determining which data may be processed by externally hosted services, and provenance marking so that generated material remains identifiable once it leaves a platform.
• Maintain technical documentation of calculation methods, application programming interfaces, and deployment and recovery procedures, sufficient for WHO or a subsequent consultant to operate and audit the platforms.
• Maintain the online survey system and digital data collection tools, and produce reports and dashboards for survey data.
• Maintain and upgrade the online, web-based survey system and its digital data collection tools, currently the CLEAR+ integrated survey platform, including technical support and the administration of country-level user accounts, roles, permissions and data collection forms.
• Design and deploy additional custom digital forms, reports and dashboards required for assessments, as exportable outputs that retain source references and data caveats.

Requirements

• Master’s degree in information and technology, computer science, technology management, knowledge management or other related field from a recognized university.
• Minimum 8 years of experience in developing and managing information and database systems.
• Work experience in full-stack web development, including frontend and backend application development.
• Work experience in developing online survey systems and web-based data collection tools, custom digital forms, dashboards, and reporting tools, preferably in health information systems contexts.
• Experience in countries in the WHO Western Pacific Region is an advantage.
• Experience in WHO survey platforms and other digital data collection and analytics systems is an advantage.
• Experience in developing and maintaining health indicator registries, composite indices, or analytical health data platforms is an advantage.
• Experience in DHIS2 is an advantage.
• Programming/scripting languages and frameworks relevant to full-stack development, such as JavaScript, PHP, Python, and modern web application libraries.
• Database design and management, including SQL, and experience with secure user and account administration.
• Data visualization, dashboard development, API integration, and deployment or maintenance of web-based information systems.
• Experience with analytical or columnar databases and with retrieval or assisted-analysis components over structured health data, including grounding, provenance and data residency controls.
• Experience with geographic data formats and web mapping libraries.
• Advanced written and spoken fluency in English.
• Proficiency in any other language in the Western Pacific Region would be an added advantage.

Skills

• Full Stack Development
• Frontend application development
• Backend application development
• Online survey system development
• Web-based data collection tools
• Custom digital forms development
• Dashboard Development
• Reporting Tools
• Health Information Systems
• Programming in JavaScript
• Programming in PHP
• Programming in Python
• Database Design
• SQL Database Management
• Secure user administration
• API Integration
• Web-based information systems deployment
• Data Visualization
• Analytical Databases
• Columnar databases
• Geographic data formats
• Web mapping libraries

Languages

English