Communications Officer

The Communications Officer supports the Ministry of Health and partners in delivering communication activities to promote health outcomes in Cambodia. The role involves developing and implementing communication strategies, managing media relations, and supporting health promotion and emergency risk communication efforts.

Responsibilities

• Provide technical support to the Ministry of Health and implementing partners to deliver communication for health activities, including capacity building, social and behavior change interventions, and health promotion.
• Develop and guide implementation of communication strategies and plans in coordination with regional and headquarters communication focal points.
• Identify marketable subjects and success stories and develop communication and advocacy products.
• Ensure optimal outreach and dissemination of products to target audiences via suitable media channels and platforms, including social media.
• Organize media events, campaigns, and technical briefings coordinating between media and WHO experts.
• Prepare communication and advocacy products and statements to encourage funding of health sector initiatives.
• Build and maintain networks with press/media and national communication counterparts for positive coverage of WHO's work.
• Manage development and updating of WHO country office website content and social media engagements.
• Conduct regular media monitoring and track audience perceptions; develop strategies to address information deficits and manage risk-mitigation communications.
• Collaborate with national stakeholders, development partners, and UN Information Officers to produce and disseminate information on national health strategies.
• Deliver specialized emergency or multi-hazard risk communications and advocacy during public health crises and outbreaks.
• Advise country office leadership on strategic external and internal communications and provide communication-related training to staff.

Requirements

• Bachelor's degree (or higher) in communications, journalism, marketing, political or international relations, health communications or similar field.
• Formal qualification in public health is desirable.
• Courses in communication techniques, graphic design, or social media are desirable.
• Training in risk communication is desirable.
• A minimum of five years' work experience in supporting communications strategy development and implementation, including delivery of communications services and products, with some obtained in an international work environment.
• Experience in the health field is desirable.
• Knowledge and understanding of WHO's mandate and goals.
• Thorough understanding of public health and international development issues.
• Proven skills in the development and implementation of communication/media products and approaches including solid writing ability.
• Skills and ability to represent and promote the WHO brand in virtual communities and networks.
• Excellent oral and written communication skills.
• Strong interpersonal skills.
• Ability to develop messaging and positioning for an international organization.
• Ability to elicit and communicate success stories.
• Ability to transform technical information for different target audiences.
• Knowledge of WHO/United Nations programmes and practices is desirable.
• Knowledge of the Western Pacific Region is desirable.
• Expert knowledge of English.

Skills

• Communications Strategy Development
• Communications Implementation
• Health Communication
• Media Relations
• Risk Communication
• Message Development
• Technical Information Translation
• Writing Skills
• Public Health Knowledge
• International Development Knowledge
• Brand Promotion
• Social Media Communication
• Graphic Design
• Health Promotion
• Emergency Risk Communication
• WHO Mandate Understanding
• Stakeholder Engagement
• Virtual Community Management

Languages

English