Programme Policy Officer NOA, Protection & AAP

The Programme Policy Officer NOA, Protection & AAP, based in N'Djamena, Chad, supports the integration of protection, accountability to affected populations (AAP), and prevention of sexual exploitation and abuse (PSEA) in WFP programmes and operations. The role involves conducting protection analyses, risk assessments, technical support to field offices and partners, monitoring protection risks and mitigation measures, community engagement, and capacity building to ensure safe, accessible, inclusive, and dignified assistance.

Responsibilities

• Contribute to protection analyses, GBV security audits and risk assessments to identify protection risks and support development of appropriate mitigation measures.
• Support field offices in identifying, monitoring and documenting protection risks related to WFP activities and operations.
• Provide technical support to field offices for conducting GBV security audits, risk mapping exercises and monitoring implementation of recommended protection measures.
• Contribute to mapping and updating available protection services and strengthening referral mechanisms in WFP intervention areas.
• Support integration of protection, GBV, PSEA and AAP considerations into food security, nutrition, resilience and cash transfer activities.
• Adapt, disseminate and promote use of tools, guidelines and technical materials related to protection, GBV and PSEA among field teams and partners.
• Contribute to capacity building of WFP staff and cooperating partners on protection, GBV, PSEA and protection risk management.
• Support implementation of PSEA activities according to the Country Office Action Plan.
• Contribute to design and implementation of community awareness activities on beneficiary rights, available services and reporting and redress mechanisms.
• Conduct regular community consultations to gather concerns, needs and recommendations of affected populations.
• Support implementation of community engagement activities and promote effective participation of vulnerable groups in consultation and decision-making processes.
• Monitor accessibility, use and confidentiality of feedback and complaints mechanisms in collaboration with CFM teams.
• Analyze community feedback and contribute to recommendations to improve programme quality, accessibility and accountability.
• Contribute to development, adaptation and dissemination of accessible, inclusive and tailored information materials for different beneficiary groups.
• Contribute to capacity building of cooperating partners and field teams on AAP principles, community engagement and community feedback management.
• Provide technical support to Protection and PSEA focal points in field offices in implementation, risk monitoring and mitigation measures.
• Conduct regular field missions to monitor implementation of protection, AAP and PSEA activities and identify operational challenges and technical support needs.
• Monitor implementation of recommendations from audits, assessments, community consultations and field missions.
• Consolidate information from field offices and contribute to preparation of reports, dashboards, presentations, technical notes and monitoring products related to protection, AAP and PSEA.
• Contribute to monitoring of action plans, indicators and commitments related to protection, AAP and PSEA at Country Office level.
• Perform any other relevant tasks assigned by supervisor.

Requirements

• Minimum one (1) year of relevant professional experience in protection, humanitarian action, food security, nutrition or development with a master's degree and three years with a bachelor's degree.
• Experience integrating protection, Accountability to Affected Populations (AAP), gender, inclusion and/or Prevention of Sexual Exploitation and Abuse (PSEA) in humanitarian programmes.
• Experience conducting protection assessments, field monitoring activities and community engagement.
• Experience collaborating with implementing partners, local authorities and community structures.
• Experience in capacity building, facilitating trainings and providing technical support to teams and partners.
• Experience in data collection, analysis and reporting related to protection and humanitarian programmes.
• Experience in humanitarian emergency contexts is an asset.
• Higher education degree in law, sociology or related disciplines.
• Good knowledge of humanitarian protection principles, Gender-Based Violence (GBV) and protection risk mitigation approaches.
• Knowledge of Accountability to Affected Populations (AAP), Prevention of Sexual Exploitation and Abuse (PSEA), and community feedback and complaint mechanisms.
• Good mastery of participatory approaches, community engagement and communication with communities.
• Knowledge of referral mechanisms, protection service mapping and secure management of sensitive information.
• Good knowledge of humanitarian principles and international standards applicable to humanitarian interventions.
• Good command of office tools (Word, Excel, PowerPoint).
• Excellent oral and written command of French.
• Good working knowledge of oral and written English.
• Knowledge of Arabic and/or local languages of Chad is an asset.
• Availability for frequent field travel.

Skills

• Protection Programming
• Accountability to Affected Populations
• Gender Inclusion
• Prevention of sexual exploitation and abuse
• Protection Assessments
• Field Monitoring
• Community Engagement
• Partner Collaboration
• Capacity Building
• Training Facilitation
• Technical Support
• Data Collection
• Data Analysis
• Reporting
• Humanitarian Emergency Response Coordination
• Humanitarian Protection
• Gender-Based Violence Mitigation
• Protection Risk Reduction
• Community Feedback Mechanisms
• Complaint and Feedback Mechanisms
• Referral Mechanisms
• Protection Services Mapping
• Sensitive Information Management
• Humanitarian Standards for Children
• Office Tools
• Word
• Excel
• Power Point

Languages

French, English, Arabic