Programme Business Support Assistant SC4

The Programme Business Support Assistant SC4 supports the effective delivery of WFP humanitarian and resilience programmes by performing specialized and standardized policy and programme-related processes and activities. The role involves assisting in programme planning, partnership management, monitoring, reporting, and community engagement to ensure accountability and operational readiness.

Responsibilities

• Support planning, and timely execution of WFP humanitarian and resilience programmes based on needs and corporate standards.
• Assist in managing partnerships and collaboration with partners, government and project participants.
• Maintain accurate programme records for food, assets and project participants to enhance accountability.
• Conduct programme monitoring and cooperating partner oversight to support analysis, reporting and programme reviews.
• Develop and gather operational feedback, identify implementation risks and support timely follow-up actions.
• Contribute to preparation of timely programme updates, field mission notes and inputs for donor updates and situational reports.
• Support emergency preparedness, anticipatory action and response activities through multisectoral initiatives.
• Support communication campaigns targeting affected communities, acting as communication focal point and draft and share impact stories.
• Support community engagement, complaints and feedback mechanisms by ensuring timely documentation, referral and closure of issues through WFP-approved platforms.
• Contribute to programme assessments, reviews, evaluations and lessons.
• Support preparation of field activity work plans and budgets while adhering to high standards of accountability and value for money.

Requirements

• Diploma in Monitoring, Statistics, Project Management, Community Development, Development Studies, Business Management or related field is required. A degree in the Monitoring and Evaluation, Statistics, Project Management, Community Development, Development Studies, Business Management or related field will be an added advantage.
• At least four years progressively responsible work experience including at least one year in Information systems management, project monitoring and evaluation, data collection analysis and report writing.
• Knowledge of qualitative and quantitative methods, analysis, reporting and dissemination and follow up of findings and recommendation.
• Strong attention to detail and accuracy is essential.
• Ability to write correctly in English and to communicate matters orally and in writing.
• Should be able to maintain accurate/precise records, to perform detailed work and to handle a large volume of work quickly and accurately under time constraints.
• Should be able to work independently with minimum supervision.
• Courtesy, tact and the ability to work effectively with people of different national and cultural backgrounds.
• Fluency in oral and written English.

Skills

• Monitoring and Evaluation
• Project Management
• Information Systems Management
• Data Collection
• Data Analysis
• Report Writing
• Qualitative Methods
• Quantitative Methods
• Records Keeping
• Programme Planning
• Partnership Management
• Community Engagement
• Policy Implementation
• Humanitarian Programme Support

Languages

English