Junior Consultant - HR Technology & Analytics (SAS Team)

The Junior Consultant will provide operational payroll support and contribute to the successful implementation of the One Payroll Programme at WFP. The role involves system enhancement, testing, capacity building, HR systems and payroll operational support, and business support to payroll transformation and systems integration.

Responsibilities

• Draft and validate business requirements with focus on HR & payroll systems integration requirements by ensuring cross-functional alignment and stakeholder engagement
• Perform testing activities for system enhancements and releases, ensuring solutions meet business requirements and quality standards before deployment
• Perform testing and impact analysis on payroll integrations, reports and interfaces as necessary
• Develop and deliver user documentation, guidelines, training materials and knowledge-sharing activities related to time & benefits management processes and systems
• Monitor integration errors and contribute to data alignment for operational excellence by liaising with users and providing corrective guidance
• Act as subject matter expert on WFP HR rules, regulations and procedures governing WINGS Payroll related processes and their applications in WFP HR systems (Workday, SAP)
• Monitor/Follow up incoming queries/issues related to SAP Payroll in WFP HR systems (Workday, SAP) through the dedicated ticketing systems
• Provide guidance to HR users with the correct use of HR systems (Workday, SAP) for SAP Payroll related processes
• Respond to queries/issues received by ensuring resolution in compliance with relevant processes and procedures and full auditability
• Provide support to other SAS streams (i.e. Time & Benefits, Local Payroll) as necessary
• Contribute to the implementation of One Payroll and other payroll transformation initiatives by supporting business analysis, requirements gathering and process design activities across core HR and payroll processes, with focus on systems integration
• Support the identification, documentation and validation of business requirements, ensuring alignment between HR policies, operational needs, payroll requirements and system capabilities
• Prepare and execute integration testing, validate business scenarios, document testing outcomes and ensure solutions meet functional and operational requirements prior to deployment
• Support cutover and go-live activities, including business readiness assessments, issue resolution, payroll validation exercises and post-deployment stabilization activities, ensuring continuity of payroll operations and minimizing business disruption
• Assist in payroll parallel runs, reconciliation activities and validation of payroll outputs during implementation phases to ensure accuracy and compliance
• Contribute to change management and adoption activities by supporting stakeholder engagement, preparing user communications, developing guidance materials and delivering knowledge-transfer and training initiatives

Requirements

• Bachelor’s degree in human resources, Computer engineering or related field
• One to two years of progressively responsible work experience in general administrative work, including at least one year in human resources in an international context
• Work experience in HR systems administration and support would be an advantage
• Knowledge of UN business processes, practices and procedures
• Knowledge and ability to interpret HR rules, regulations and data
• Previous experience in HR Operations and working with SAP HR modules and Workday is an asset
• Experience in customer service support
• Good analytical and computer skills (advanced level of Excel is an asset)
• Good interpersonal and communication skills
• Good understanding of HR principles and their application in order to respond to and resolve a range of HR queries
• Ability to build relationships with a variety of individuals across functions and outside WFP in order to effectively contribute to the functioning of the unit
• Fluency in oral and written English and an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an asset

Skills

• HR Systems Administration
• HR Operations
• SAP HR Modules
• Workday
• Payroll Support
• One Payroll Programme
• HR Rules Interpretation
• HR Data Management
• Customer Service Support
• Excel
• HR Principles
• Systems testing
• Capacity Building
• Business Process Knowledge
• HR Business Support
• HR Technology Solutions
• Payroll Transformation
• System Integration

Languages

English