Business Support Associate (Communications)

The Business Support Associate (Communications) provides dedicated administrative and executive support to the TTC team and management, coordinates business support services, supports communication and visibility activities, and assists in planning and organizing events and activities in Accra, Ghana.

Responsibilities

• Provide dedicated administrative and executive support to the TTC team and management, including responding to queries and providing timely and accurate guidance to internal stakeholders.
• Prepare, consolidate and proofread reports, correspondence, briefing notes, presentations and other documentation, ensuring compliance with corporate standards and quality requirements.
• Collect, compile and perform basic analysis of information and data to support reporting, business information management, decision-making and project implementation.
• Maintain records, databases and filing systems to ensure information is accurate, organised, readily accessible and compliant with relevant policies and procedures.
• Assist in building and monitoring budgets and administrative expenditures to support the effective use of project resources.
• Identify opportunities to improve business processes and administrative procedures and contribute to the implementation of efficiency measures.
• Support the planning, coordination and delivery of TTC activities, including missions, trainings, meetings, workshops and events, by preparing administrative documentation, invitation letters and briefing materials, coordinating participants, and following up on travel and visa arrangements where required.
• Support the implementation of TTC communication and visibility activities, including the development, management, storage and distribution of communication, audio-visual and promotional materials, ensuring compliance with corporate branding, messaging and relevant policies.
• Support the planning and organisation of TTC promotional events, including activities related to the official inauguration of the centre.
• Perform any other duties and responsibilities as assigned by the supervisor

Requirements

• Completion of secondary school education.
• A post-secondary certificate in the related functional area.
• Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
• Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• Good communication skills in order to provide specialised business support services to a wide range of individuals.
• Ability to analyse and interpret financial data and monitor budgets.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialised services.
• Ability to build relationships with a variety of individuals across functions.
• Experience in coordinating the work of others and self and training and supporting others.
• Experience in preparing communications content (articles, video script etc).
• Ability to maintain confidentiality.
• Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Skills

• Business Support
• General Administrative Work
• Financial Data Analysis
• Budget Monitoring
• Business Process Management
• Communication Content Preparation
• Event Planning
• Team Coordination
• Training and Support
• Confidentiality Management
• Written Communication
• Oral Communication

Languages

English