Business Support Assistant (Risk & Compliance)

The Business Support Assistant (Risk & Compliance) provides specialized support and analyses to country office risk management activities, contributing to the application of controls, compliance with policies and procedures, and overall operational effectiveness and resource optimization at WFP in Dhaka, Bangladesh.

Responsibilities

• Conduct regular field visits to camps, programme sites, cooperating partners, distribution points, and other operational locations to gather information, verify activities, and identify potential risks, irregularities, or compliance concerns.
• Support fact-finding exercises, preliminary inquiries, and documentation reviews related to allegations, complaints, incidents, or operational issues.
• Collect, compile, and analyze information from field offices, partners, beneficiaries, and operational units to support risk monitoring and reporting.
• Assist in tracking risk indicators, emerging issues, and implementation of mitigation actions across programme activities.
• Participate in monitoring missions, spot checks, verification exercises, and compliance reviews to assess adherence to WFP policies, procedures, and partner agreements.
• Document observations, findings, and recommendations from field visits and monitoring activities.
• Assist in conducting risk assessments, control reviews, and operational assessments in country and field offices.
• Gather evidence, maintain records, and support the preparation of assessment reports and follow-up actions.
• Maintain effective working relationships with field office staff, local authorities, community representatives, and beneficiaries.
• Support coordination and communication between different stakeholders to facilitate monitoring, information sharing, and issue resolution.
• Assist in the organization of workshops, training sessions, and awareness activities related to risk management, compliance, anti-fraud, and accountability.
• Assist with follow-up on outstanding compliance and oversight actions.
• Support the implementation and promotion of WFP’s Anti-Fraud and Anti-Corruption (AFAC) standards and accountability frameworks.
• Assist in collecting and documenting information related to reported incidents, complaints, and suspected misconduct in accordance with established procedures.
• Maintain accurate records of monitoring visits, interviews, observations, and findings.
• Prepare summaries, field visit reports, briefing notes, and data inputs for management reporting.
• Undertake any other monitoring, compliance, risk, or field-related duties as assigned by the supervisor.

Requirements

• Completion of University Degree (Bachelor or equivalent) is required.
• Education in Accounting/Finance/Criminology or any related functional area is desirable.
• At least 5 years of overall experience in one or more of the following areas: investigations, monitoring, risk management, or audit.
• Fluency in spoken and written both in English and Bangla language.
• Experience conducting audit, field monitoring, investigation or verification exercises.
• Familiarity with operations in refugee camps, humanitarian settings, or field-based programmes.
• Strong interviewing, observation, and evidence-gathering skills.
• Ability to engage effectively with beneficiaries, partners, local authorities, and community leaders.
• Good report writing, communication, and stakeholder management skills.
• Ability to travel frequently to remote field locations and work independently in challenging environments.
• Experience supporting investigations, compliance reviews, complaint handling, safeguarding, fraud risk management, or accountability mechanisms is highly desirable.

Skills

• Risk Management
• Audit
• Investigations
• Field Monitoring
• Compliance Reviews
• Fraud Risk Management
• Complaint Handling
• Safeguarding
• Evidence Gathering
• Interview Techniques
• Report Writing
• Stakeholder Management
• Operations in Humanitarian Settings
• Community Engagement
• Travel to Remote Locations
• Independent Field Work
• Accounting
• Finance
• Criminology

Languages

English, Bangla