Business Support Assistant (Finance)

World Food Programme

Location:
East Jerusalem, West Bank & Gaza
Grade:
SC L4
Category:
General Staff
Posted Jun 23, 2026Apply by Jul 6, 2026 (4d left)
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The Business Support Assistant provides administrative and finance support to ensure the efficient implementation of routine operational processes and the delivery of high-quality business support services. The role contributes to document management, filing, payment processing, system data accuracy, reporting, and audit support, while ensuring timely and client-oriented responses to routine queries.

Responsibilities

  • Support routine administrative and financial processes to contribute to the effective and timely management of resources.
  • Maintain organized filing systems and standard records to ensure information is accurate, accessible, and readily available.
  • Review and update registers, reference numbers, and related documentation in line with established procedures.
  • Scan, file, and archive invoices, receipts, contracts, and other supporting documentation in digital and physical systems.
  • Print cheques and support payment-related processes, ensuring documentation is complete and verified.
  • Upload payments into the relevant system and maintain accurate supporting records in line with internal procedures.
  • Collect supplier information and support the processing of zero VAT requests and related follow-up.
  • Identify routine discrepancies or missing information in records and statistics, and escalate issues as required.
  • Gather information to support the preparation of reports, draft documents, and routine business correspondence.
  • Support audit processes by compiling and organizing relevant files and documentation.
  • Respond to routine queries in a timely and client-oriented manner, escalating more complex matters when necessary.
  • Perform other related duties as required.

Requirements

  • Completion of secondary school education.
  • First University degree in Business Administration, Office Management, or any other related functional area is desirable.
  • Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Strong analytical skills and attention to detail.
  • Good organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using financial management systems and Excel for data analysis.
  • Fluency of English and Arabic languages in both oral and written communication.

Skills

  • Office Management
  • Financial Management Systems
  • MS Word
  • Excel
  • Data Analysis
  • Document Management
  • Payment Processing
  • Reporting
  • Audit Support
  • Work Routine Knowledge
  • Analytical Skills
  • Time Management
  • Organizational Skills

Languages

English, Arabic