Learning Specialist

The Learning Specialist designs and delivers virtual and onsite learning activities, manages learning programmes and projects, and supports the development and maintenance of e-courses on the UNV Learning Management System. The role involves coordinating learning outreach and engagement, and providing technical guidance within the Capacity Development Team of the Human Resources Section.

Responsibilities

• Plan and design virtual and onsite learning activities including training needs analysis, curriculum design, content development, and programme planning
• Create or source high-quality accessible training materials and coordinate with facilitators and subject-matter experts
• Ensure alignment with UNDP-UNV M&E Framework and implement data-driven improvements
• Perform full cycle project management including communication, timeline management, budget oversight, and scope control
• Prepare terms of reference and procure professional services from vendors and consultants
• Coordinate logistics and administrative arrangements for workshops
• Organize and monitor delivery of services by external consultants and vendors
• Conduct reviews to capture lessons learned and best practices
• Provide technical guidance and supervision to designated personnel
• Deliver virtual and onsite learning activities using appropriate platforms and participatory techniques
• Build and maintain relationships with stakeholders to expand volunteer learning initiatives
• Engage with facilitators to finalize learning content and methods
• Coordinate or provide technical and learner support for learning activities
• Monitor volunteer engagement and conduct evaluations to recommend improvements
• Design and maintain e-courses on the UNV Learning Management System
• Track completion of e-courses and stay abreast of mutual recognition of mandatory learning programmes
• Design, develop, update or maintain digital and blended learning products using learning technologies and authoring tools
• Liaise with external vendors to resolve technical issues and improve user experience
• Support administration and continuous improvement of learning platforms
• Collaborate with stakeholders to revise learning programme content and delivery
• Analyze learning evaluation data to identify improvements
• Apply quality standards and maintain version control of learning products
• Conduct Training of Trainers for relevant workshops
• Plan and coordinate communications and learner engagement activities
• Develop and implement programme information and stakeholder updates
• Draft reports on learning activities, outcomes and impact

Requirements

• Advanced University degree (master’s degree or equivalent) in Education, Adult Learning, Human Resources Development, Educational Technology, Instructional Design, or related fields is required, or a first level University Degree (bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given a due consideration in lieu of the Advanced University degree
• Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of relevant professional experience in sustainable development, preferably within the United Nations, and/or in learning and development, adult learning, instructional design, capacity development, new learning technologies, or a related field is required
• The relevant experience must include managing learning programmes or projects through stages of the learning cycle
• HR Certification is an asset
• Experience in conducting learning needs assessment and designing learning programmes, assessments and evaluations
• Experience facilitating participatory virtual and in-person learning for diverse adult learners worldwide
• Experience developing interactive e-courses using digital technologies and authoring tools
• Experience with learning management system (LMS) administration and troubleshooting
• Experience managing learning projects and budgets involving multiple stakeholders in an international context
• Experience in programme design and delivery for diverse skill proficiency, disability, and connectivity needs is desirable
• Experience designing and delivering training using digital technologies and tools is desirable
• Experience using authoring tools such as Articulate, Synthesia, HP5 or similar is desirable
• Experience administering Moodle activities such as course catalogues, enrolments, learning activities and evaluation is desirable
• Experience designing evaluations and analyzing data for improvements is desirable
• Experience delivering Training of Trainers and managing quality assurance review is an asset
• Experience working with volunteers or with a volunteer sending organization in implementing capacity development activities
• Experience working in a global context such as the United Nations or similar organizations
• Fluency in English and French is required
• Working knowledge of another UN Official Language is an asset

Skills

• Instructional Design
• Adult Learning
• Learning Needs Assessment
• Learning Programme Management
• Capacity Development
• E-course Development
• Digital Learning Technologies
• Learning Management System Administration
• Moodle Administration
• Learning Evaluation Design
• Data Analysis for Learning
• Virtual Training Facilitation
• In-person Learning Facilitation
• Training of Trainers Workshops
• Learning Project Budget Management
• Stakeholder Management
• HR Professional Certification
• Authoring Tools
• Articulate
• Synthesia
• HP5

Languages

English, French