Head School Quality Assurance Unit - Education Programme - FO West Bank

United Nations Relief and Works Agency for Palestine Refugees

Location:
FO West Bank
Grade:
16
Category:
Professional Staff
Posted Oct 16, 2026Apply by Oct 29, 2026 (7d left)
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The Head of School Quality Assurance Unit supports strategic direction for improving education quality at the Field level in the West Bank. The role involves developing and implementing school quality assurance procedures, overseeing data collection and monitoring, managing a team, and ensuring adherence to UNRWA quality standards.

Responsibilities

  • Support providing strategic direction for improving education quality at the Field level; develop, plan and implement procedures and processes for school quality assurance across the field.
  • Oversee and monitor, together with the School Quality Assurance Coordinators, the development of data on school performance and implement quality assurance review systems.
  • Ensure effective utilization of the school quality assurance system to improve school performance according to UNRWA policies and procedures.
  • Lead dissemination of good practices across the field and communicate with relevant stakeholders about the unit's work.
  • Manage data collection and motivate School Quality Assurance Coordinators to self-manage and prepare quality assurance reviews with supporting evidence, producing regular reports.
  • Work with other units and the Field’s ESMC to deliver quality education and ensure compliance with UNRWA quality standards.
  • Manage, oversee and motivate unit staff towards achieving objectives and use data to facilitate continuous enhancement of educational provisions.
  • Responsible for professional development activities and keep up to date on knowledge and practice in quality assurance.
  • Perform other duties as assigned by the supervisor.

Requirements

  • A university degree from an accredited educational institution in a school related subject plus higher diploma or one-year professional teacher training; or advanced university degree from an accredited educational institution in quality assurance, management or school related subject.
  • Desirable Educational Qualifications: A PhD degree in a related subject particularly in School Quality Assurance/Monitoring - Evaluation or equivalent, plus in-depth knowledge and understanding of research in quality assurance procedures, practices.
  • At least six years of progressively responsible and relevant professional experience of which at least two years as a teacher/instructor and a minimum of four years’ experience in a supervisory, managerial and/or a technical capacity is required.
  • English language proficiency at UN Level III in reading, writing, listening, and speaking.
  • Candidates must reside in West Bank or Jerusalem and have authorization to work in the duty station at the time of application.
  • Preference given to registered Palestine refugees and candidates of the underrepresented gender.
  • Applicants must complete the UNRWA online e-recruitment system application fully and accurately.
  • Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement.
  • Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
  • Candidates must commit to UNRWA values and standards including neutrality, impartiality, and integrity.
  • Selected candidates will undergo rigorous reference and background checks including verification of academic credentials and employment history.

Skills

  • School Quality Assurance
  • Education Quality Improvement
  • Quality assurance processes
  • Monitoring and Evaluation
  • Data Collection
  • Team Management
  • Supervision Experience
  • Educational Research
  • Teacher Training
  • Strategic Planning
  • UNRWA Quality Standards
  • Report Writing
  • English Language Proficiency
  • Academic Credential Verification

Languages

English