Senior Manager, Investigation (Workplace Conduct & SEAH)

Lead UNOPS' workplace conduct and sexual exploitation, abuse and harassment (SEAH) investigations portfolio, driving investigative excellence, strengthening institutional accountability and safeguarding, and fostering a culture of integrity and professionalism that protects personnel and the communities UNOPS serves. Responsible for overseeing complex and sensitive investigations, managing a dedicated investigations team, and advising senior management on institutional risks and corrective measures.

Responsibilities

• Provide strategic leadership for the Workplace Conduct & SEAH investigative portfolio, including monitoring caseloads, establishing priorities, determining investigative strategies and methodologies, and ensuring the timely delivery of investigation services.
• Manage and supervise the Workplace Conduct & SEAH investigations team, including work planning, case allocation, performance management, coaching, quality assurance, and the professional development of investigators.
• Provide functional supervision and quality assurance for personnel responsible for donor reporting and external disclosures relating to Workplace Conduct and SEAH investigations.
• Foster a culture of professionalism, ethical conduct and adherence to IAIG investigative guidelines and international best practices, setting standards of professional conduct and performance across the Workplace Conduct and SEAH investigations team.
• Lead and oversee complex and sensitive workplace conduct and SEAH investigations, including defining investigation plans, directing investigative activities, managing interviews, assessing evidence, and ensuring investigations are conducted in accordance with UNOPS policies, applicable UN standards, IAIG investigative guidelines and victim-centred methodologies.
• Oversee investigations into allegations of retaliation referred to IAIG, including conducting preliminary assessments where appropriate, coordinating with relevant stakeholders, and ensuring investigations are conducted in accordance with applicable UNOPS policies and procedures.
• Review allegations within the Workplace Conduct and SEAH portfolio, provide technical guidance to the IAIG intake function, advise on preliminary assessments, and recommend investigation, referral or closure, ensuring consistency and quality of case management.
• Prepare and review investigation reports, ensuring the quality, legal sufficiency, procedural integrity and consistency of investigation products, findings and recommendations.
• Advise the Director, Internal Audit & Investigations, senior management, and other stakeholders on investigation strategy, institutional risks, corrective measures and policy matters relating to workplace conduct, abuse of authority, harassment, retaliation, and SEAH.
• Monitor and analyze investigation trends, identify systemic risks, and recommend institutional measures to strengthen accountability, safeguarding, and misconduct prevention.
• Identify and escalate risks arising from investigations that may affect the safety and well-being of UNOPS personnel and the communities it serves, advising the Director, Internal Audit & Investigation, on appropriate risk mitigation and safeguarding measures.
• Contribute to the development, implementation and continuous improvement of IAIG investigative policies, procedures, methodologies and guidance relating to workplace conduct and SEAH investigations.
• Promote organizational awareness and prevention of workplace misconduct and SEAH through engagement with relevant stakeholders, including People & Culture (HR), the Ethics Office, regional and country team management, and external partners, identifying emerging risks, trends and lessons learned.
• Represent IAIG in engagements with UN entities, donors, implementing partners, and other external stakeholders on Workplace Conduct and SEAH matters, liaising as appropriate with Office of Internal Oversight Services (OIOS), Chief Executive Board (CEB) networks, and other oversight bodies in accordance with applicable disclosure frameworks.
• Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches in fraud investigation.

Requirements

• An advanced university degree (Master’s degree or equivalent) in law, social sciences, international relations, human rights, or a related area.
• A first-level university degree in combination with 2 years’ additional experience in conducting criminal and/or administrative investigations (in addition to the 7 years required below) may be accepted in lieu of the advanced university degree.
• Certified Fraud Examiner (CFE) or equivalent professional qualification from an internationally recognized body is an advantage.
• Specialized training in survivor-centered or trauma-informed investigative approaches is desirable.
• At least seven years of progressively responsible experience in professional investigatory work, law enforcement/criminal investigations, or related fields.
• Experience conducting investigations into sexual exploitation and abuse, sexual harassment, or related workplace conduct matters is required.
• Experience with managing investigations and with international investigations is required.
• Experience with UN policies, procedures and operations is desirable.
• Fluent English is required.
• Fluent French is desirable.
• Fluent Spanish is desirable.

Skills

• Criminal Investigations
• Administrative Investigations
• Sexual Exploitation and Abuse
• Workplace Investigations
• Investigation Management
• International Investigations
• Survivor-Centered Investigative Approaches
• Trauma-Informed Investigative Approaches
• Certified Fraud Examiner
• Law Enforcement Experience
• UN Policies and Procedures
• Risk Assessment
• Corrective Measures Definition
• Team Management
• Law Expertise
• Human Rights Knowledge

Languages

English, French, Spanish