ICT Specialist - Systems Support

The ICT Specialist - Systems Support will support OCHA's One Grant Management system (OneGMS) by designing, building, and maintaining secure, data-driven web applications and APIs that power analytics dashboards and operational tools for humanitarian projects. The role involves backend services, data integration, and visualization layers to ensure performance, security, and reliability at scale.

Responsibilities

• Provide direct support to the OneGMS team in gathering, documenting, and translating data integration and visualization requirements into .NET application components.
• Coordinate the preparation and updating of technical documentation, including basic Entity Relationship Diagrams (ERDs), sequence diagrams, API specifications, and deployment notes.
• Develop and maintain RESTful Web APIs using ASP.NET MVC with C# and Entity Framework under the guidance of senior developers.
• Develop the implementation of SQL Server database schemas, queries to shape up server-side filtering, paging, and caching for high-volume datasets.
• Develop responsive and accessible web UI components using ASP.NET and modern frontend frameworks as directed.
• Coordinate in implementing dynamic refresh functionalities for dashboards, widgets, and other interactive user interface elements.

Requirements

• An advanced university degree (Master’s degree or equivalent), preferably in information management, information systems, management, engineering, computer science, physical or social science, or another relevant field, with five (5) years of relevant experience is required; OR, A first-level university degree (Bachelor’s degree or equivalent), preferably in information management, information systems, management, engineering, computer science, physical or social science, or another relevant field, with seven (7) years of relevant experience is required.
• Relevant experience is defined as experience building production web apps with ASP.NET, MVC, or C#.
• Minimum two years of development experience of data-driven dashboards and/or interactive reporting within a .NET web application is required.
• Experience in REST API design, Entity Framework, and relational databases (SQL Server) is highly desirable.
• A solid experience in data modeling, transformations, and integrating multiple data sources and external APIs is desirable.
• Experience in translating complex data needs into pragmatic, maintainable solutions is desirable.

Skills

• ASP.Net
• MVC Framework
• C# Programming
• Data-Driven Dashboards
• Interactive Reporting
• REST API Design
• Entity Framework
• SQL Server
• Data Modeling
• Data Transformation
• API Integration
• Web Application Development
• Backend Services
• Data Integration
• Performance Optimization
• Security Best Practices
• Scalable Architecture Design

Languages

English, French