Chargé(e) de Gestion de l'Information Assistant(e)

The Information Management Assistant supports the Information Management Officer in managing databases and information systems to facilitate humanitarian coordination and response, particularly in the context of the Ebola Virus Disease response in the Democratic Republic of the Congo. The role involves data collection, database management, GIS mapping, and supporting information products for operational decision-making.

Responsibilities

• Support general coordination and sub-coordination.
• Help design, develop and manage sub-coordination/pillar databases including contact lists, mailing lists, meeting agendas, 3W, spreadsheets and other data tools.
• Support data collection in sub-coordinations and other pillars of the response in collaboration with Ministry of Health and partners' information managers.
• Help manage platforms and tools supporting data collection and analysis such as DHIS2, KoBo Toolbox and Open Data Kit (ODK).
• Participate in consolidation of operational information on a regular schedule to support analysis.
• Ensure daily synchronization of sub-coordination databases with central coordination databases.
• Provide advice on evaluation design to ensure data quality.
• Organize training on Excel and Kobo for sub-coordination data managers.
• Ensure digitization of Health Areas and geolocation of health facilities in affected Health Zones using participatory mapping involving local actors.
• Design and update dynamic dashboards for case tracking and performance indicators.
• Assist partners in submitting contributions to the ActivityInfo platform linked to Ebola plan indicators.
• Coordinate and standardize geolocated data used in the response.
• Help develop epidemiological maps of Ebola by Health Zones and affected Health Areas.
• Help integrate various vector data produced during the response on the mapping working group platform.
• Develop maps on demand and according to response urgencies.
• Participate in production and updating of information products such as reports, charts and infographics by transforming data into graphic products to convey messages and scenarios.
• Assist in developing advocacy materials including posters, presentations and other visual supports.
• Work closely with Ministry of Health and partners' information managers.
• Participate in sub-coordination IM network meetings.
• Perform any other ad hoc tasks requested by the supervisor.

Requirements

• Master's degree preferably in computer science, mathematics, statistics, geographic information systems or related field.
• Specialization in Database Management Systems, geography, information management, cartography, web design or other relevant sector is desirable.
• Combination of at least a first university degree with one year of relevant professional experience at increasing levels of responsibility is eligibility criteria.
• Solid professional experience in information management, cartography, documentation or other relevant sector.
• At least three years of relevant professional experience in humanitarian action and/or support to humanitarian coordination forums (clusters, working groups) is an advantage.
• Minimum three years of relevant professional experience at national or international level in data collection and processing, database management, data analysis, etc. is an asset.
• Similar experience in managing a health crisis such as the Ebola response is a major asset.
• Good knowledge of the geographic context (Eastern DRC) and experience with UN agencies or international NGOs is desirable.
• Strong experience in geographic information system management and cartography including knowledge of common GIS software (ArcGis, ArcMap, QGis, ARC/Info, ARC/View, Google Earth, MapBox) and remote sensing (ERDAS, ER Mapper).
• Very good knowledge of spreadsheets and databases (MS Excel and Access).
• Very good knowledge of data visualization software such as Adobe Illustrator and/or Power BI, Tableau.
• Ability to automate data collection processes using APIs or AI tools with existing systems (Kobo, DHIS2, HDX).
• Very good mastery of data collection tools like Kobo.
• Knowledge of DHIS2 is an asset.
• Excellent knowledge of Word, Excel especially Power Query and PowerPoint.
• Ability to automatically extract information from reports, social media, or community feedback using natural language processing.
• Ability to communicate with technical and non-technical staff.
• Motivated, rigorous, conscientious.
• Knowledge of commonly used software and systems (databases, word processing, office).
• Curiosity about latest technological developments and commitment to continuous learning.
• Strong interpersonal skills.
• Ability to write clearly and concisely in French and communicate well in English.
• Good analytical skills.
• Initiative, tact, analytical and communication skills.
• Good mastery of confidentiality principles and data sharing protocols.
• Ability to work in a multiethnic, multiracial and multicultural environment.
• Ability to work productively under pressure and meet deadlines.
• Proven interpersonal and communication skills.

Skills

• Database Management
• Geographic Information System Management
• Cartography
• Data Collection
• Data Processing
• Data Analysis
• Humanitarian Coordination
• Health Crisis Management
• GIS Software
• GIS software ArcMap
• GIS software ARC/Info
• GIS software ARC/View
• Google Earth Engine
• MapBox
• Remote Sensing ERDAS
• Remote Sensing ER Mapper
• MS Excel
• MS Access
• Data Visualization
• Adobe Illustrator
• Power BI
• Tableau
• API Automation
• AI Tools Usage
• KOBO Data Collection
• DHIS2 Knowledge
• Power Query
• Natural Language Processing
• Report Extraction
• Social Media Metrics Analysis
• Community Feedback Analysis
• Word Processing
• Office Applications
• Data-sharing Protocols
• Confidentiality Standards

Languages

French