Operations Manager

The Operations Manager at UNICEF Cuba will oversee core operations functions including budget, financial management, facilities, administration, supply and logistics, ICT, human resources, and safety and security. This role supports program performance, resource mobilization, and delivery of results for children, acting as a strategic business partner and member of the Country and Senior Management Teams.

Responsibilities

• Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security.
• Supporting the line manager to implement career development opportunities for staff.
• Acting as a member of the Country and Senior Management Teams, representing the organizational risks, governance systems and policies, and promoting results-based management.
• Understanding business needs for the office, to anticipate challenges, propose viable/creative solutions aimed at value for money.
• Providing key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria.
• Promoting the fundamentals of ICT management, information security and controls.
• Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management.
• Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.
• Providing regular feedback on risks and achievements of operations functions in the office.
• Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises.
• Monitoring business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention.
• Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable.

Requirements

• A completed Advanced University Degree (Master or equivalent) in Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.
• A minimum of 5 years of professional experience, at the national and/or international level, is required, specifically in implementing organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
• Demonstrated supervisory experience is required.
• Knowledge of Results Based Management is a requirement.
• Familiarity with Microsoft Office applications is required.
• Experience working with ERP systems.
• Fluency in Spanish and English is required.
• Knowledge of another official UN language (Arabic, Chinese, French or Russian) is desirable.
• Additional experience in one or more of the following areas, would be desired: audit and investigations, safety and security, grant management, enterprise risk management.
• Prior experience in the development sector or UN system/ international NGOs would be an asset.
• Experience in a UN system agency or large public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
• Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
• Experience in supporting successful client-oriented work units is an asset.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

Skills

• Business Management
• Finance Management
• Accounting
• Public Finance
• Operations Management
• Budget Management
• Financial Reporting
• Facilities Management
• Administration
• Supply Chain Management
• Logistics Management
• Information and Communications Technology
• Human Resources Management
• Supervision Experience
• Result-Based Management
• Microsoft Office Suite
• ERP Systems
• Audit and Investigations
• Safety and Security Support
• Grant Management
• Enterprise Risk Management
• IPSAS

Languages

Spanish, English