Operations Associate

The Operations Associate (G6) supports the coordination and delivery of regional operational services within the Caribbean Multi-Country Office. The role involves implementing specialized processes within an assigned portfolio and contributing to efficient, consistent, client-oriented, and risk-informed operational service delivery across twelve Caribbean countries.

Responsibilities

• Support the coordination and sustaining of regional service delivery arrangements within the assigned portfolio.
• Implement standardized operating procedures, service management frameworks, operational performance monitoring mechanisms, business continuity arrangements and internal control requirements.
• Contribute to efficient, consistent, client-oriented and risk-informed operational service delivery across all twelve countries of the Caribbean MCO.
• Function as part of an integrated regional Operational Support Working Group, maintaining responsibility for a designated regional portfolio while contributing to business continuity, workload sharing, cross-functional collaboration and seamless integration of operational services.
• Support localized operational support and duty station coordination.
• Support business continuity, cross-coverage and knowledge sharing.
• Driver supervision, performance management and operational coordination for positions assigned supervisory responsibility for Driver posts within the Caribbean MCO.
• Contribute to one of six regional operational workstreams including Regional Travel Services; Regional Fleet, Land Mobility and Premises Management; Asset Management, Inventory and Administrative Services; Business Continuity, Security Operations and Emergency Support; Regional Service Management and Operational Performance; Partnership Services and Common Operations.

Requirements

• Completion of secondary education (high school diploma) is a minimum requirement.
• Professional and/or University courses in business administration or finance are desirable.
• Minimum six (6) years of relevant work experience in one or more areas including administration, operations, finance or any other relevant function is required, preferably with the UN or an international organization.
• Experience in planning, organizing and delivering administrative support services is highly desirable.
• Experience in dealing with confidential and sensitive communication and information is desirable.
• Proven ability to organise and prioritise is desirable.
• Knowledge of UN/UNICEF'S rules, regulations and procedures is considered as an asset.
• Experience with a Development organization is an asset.
• Fluency in English (verbal and written).
• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
• Applicants for positions in the General Service must be legally authorized to work in the duty station where the MCO position is located.
• Candidates must hold and upload a valid CARICOM Skills Certificate when applying to positions located in a CARICOM Member State outside of their country of nationality, and are accountable for taking the respective steps for the verification of the certificate in the Duty Station immediately upon arrival to the new Duty Station, if selected for the position, in accordance with applicable immigration and employment requirements of the respective Country.

Skills

• Administrative Services
• Operations Management
• Finance Administration
• Planning and Organization
• Confidential Communication
• Prioritization
• Knowledge of UN Rules and Procedures
• Development Organization Experience
• CARICOM Skills Certification

Languages

English