Internship - Emergency Preparedness Platform (EPP 3.0) Implementation

The internship supports the continuous improvement and effective use of the Emergency Preparedness Platform (EPP 3.0) through functional testing, issue documentation, user support, and preparedness-related activities. The intern will contribute to platform quality by identifying bugs, validating new functionality, supporting user feedback translation, and assisting with operational support to meet UNICEF's preparedness needs.

Responsibilities

• Support platform testing and data validation activities.
• Document issues and contribute to platform improvement.
• Provide user support and knowledge sharing including responding to queries and supporting webinars and training.
• Assist with emergency preparedness related activities to ensure effective use of EPP 3.0.
• Collaborate closely with the Emergency Preparedness team and platform developers to support continuous improvements.

Requirements

• Be enrolled in an undergraduate or graduate degree programme or have graduated within the past two years.
• 6 months - 1 year of experience in software testing, quality assurance, or data validation (internship or academic project experience acceptable).
• Basic understanding of software testing principles and methodologies.
• Strong attention to detail and analytical thinking.
• Ability to interpret data from multiple sources and identify inconsistencies.
• Clear and concise communication skills for reporting issues.
• Ability to work independently and manage time effectively.
• Excellence in both written and spoken English is required and essential.
• Familiarity with integrated systems and data workflows is a plus.
• Exposure to issue-tracking tools such as Azure DevOps is desirable.
• Proficiency in any other UN languages is an asset (French, Russian, Arabic, Spanish, Chinese).
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

Skills

• Software Testing
• Quality Assurance
• Data Validation
• Software Testing Methodologies
• Data Interpretation
• Issue Reporting
• Time Management
• Written Communication
• Spoken Communication
• Integrated Systems
• Data Management Workflows
• Issue Tracking
• Azure DevOps
• User Support Management
• Functional Testing
• Bug Identification
• Operational Support
• Emergency Preparedness

Languages

English