Deputy Representative Operations

The Deputy Representative Operations serves as a strategic business partner and deputy to the Head of Office, leading operational results, driving change, and providing risk-informed analysis and advice. The role encompasses managing support services across operations functions and contributing to programme and management decisions to deliver results for children in Guinea-Bissau.

Responsibilities

• Lead and support the Head of Office in managing the office and act as Officer in Charge in their absence.
• Coordinate support services in operations functional areas: budget, financial management and reporting, facilities management, administration, supply and logistics management, ICT, safety and security.
• Serve as member of the Country and Senior Management Teams, representing organizational risk, governance systems and policies, and promoting results-based management.
• Understand business needs for the Country Programme to anticipate challenges and propose solutions aimed at value for money.
• Contribute to CPD, CPMP, AMP processes by co-leading, providing guidance, and developing customized tools to support Results Based Management and Value for Money implementation.
• Leverage technology for results and programme accountabilities, promoting ICT management, information security and controls.
• Support the country office during external and internal audit reviews, including preparation, implementation, and monitoring of recommendations.
• Guide Supply and Logistics strategies to meet programmatic needs ensuring Value for Money and provide advisory support to governments and partners on supply chain management.
• Provide regular feedback on risks and achievements of operations functions leveraging governance, systems, and tools.
• Lead facility management focusing on inclusive accessibility, eco sustainability and common premises.
• Oversee business transactions processed by GSSC focusing on efficiency, performance, risk management and fraud prevention.
• Support resource mobilization and partnership efforts through collaboration with programme teams and engagement with Government and stakeholders to resolve operational bottlenecks.
• Support management of PSFR operations and promote efficiency across systems and processes.
• Lead the UN OMT and serve as security focal point for the office.
• Uphold the five pillars of operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners.

Requirements

• An Advanced University Degree (Master’s and above) in Business management; Financial management; Accounting; Public Finance; or related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required.
• Alternatively, a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.
• A minimum of 8 years of professional experience at the national and international level, specifically in implementing strategic organizational initiatives in one or more operations management areas including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
• Prior experience in the development sector or UN system/international NGOs is an asset.
• For country offices with significant private sector fundraising, prior experience working with or in the private sector and supporting private sector fundraising is desirable.
• Additional desired experience includes audit and investigations, safety and security, grant management, enterprise risk management.
• Experience in a UN system agency, large private or public company, or working in a developing country and/or humanitarian/emergency context is an asset.
• Experience working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
• Experience in Results Based Management is a requirement.
• Experience supporting successful client-oriented work units is an asset.
• Previous hands-on experience in strategic operations is a strong asset.
• Familiarity with Microsoft Office applications is required.
• Fluency in French and English is required.
• Knowledge of Portuguese is considered an asset.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts is desirable.

Skills

• Finance Management
• Budget Management
• Supply Chain Management
• Human Resources Management
• Information Technology Management
• Project Management
• Enterprise Resource Planning
• IPSAS
• Result-Based Management
• Audit and Investigations
• Grant Management
• Enterprise Risk Management
• Facilities Management
• Strategic Operations
• Private Sector Fundraising
• Microsoft Office Suite
• Operations Management
• Customer-oriented service delivery

Languages

French, English, Portuguese