Senior Human Resources Assistant

The Senior Human Resources Assistant supports personnel administration and other HR related matters under the supervision of the Administrative or Human Resources Officer. Responsibilities include recruitment, appointment, performance management, welfare issues, and administrative support for staff.

Responsibilities

• Assist in the recruitment, assignment, reassignment and separation of local service staff.
• Prepare documents for the interview panel for the recruitment of local staff.
• Process local staff members' contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
• Update personnel related information in MSRP/HR module where this activity has been rolled out from PAS to the respective office.
• Advise staff members on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
• Assist newly-arrived international staff with administrative formalities related to their accreditations, security/ground passes, submission of completed forms and related documents to headquarters, arrange travel and hotel reservations.
• Assist with shipment of their personal effects in coordination with the logistics section.
• Administer UNHCR medical insurance plan for locally recruited staff.
• Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations.
• Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
• Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records.
• Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.
• Initiate routine correspondence on HR matters for the authorizing officer's approval.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
• Ensure decision making in risk based in the functional area of work.
• Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Requirements

• For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
• Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
• Field experience with UNHCR and/or with other humanitarian organizations is an asset.
• High IT affinity and working experience of PeopleSoft/MSRP.
• Knowledge of English and/or UN working language of the duty station if not English.
• Knowledge of Spanish.
• Ability to communicate clearly and professionally with employees at all levels.
• Ability to handle confidential information with discretion.
• Strong organization, prioritization, and problem-solving skills in fast-paced environments.
• Proactive, reliable, detail-oriented, and capable of working independently while contributing positively to team collaboration and the overall employee experience.
• Experience with administrative systems is an asset, Workday proficiency is desirable.

Skills

• Personnel Administration
• Recruitment Support
• Performance Management
• Employee Welfare
• UNHCR Legal Procedures
• Humanitarian Experience
• PeopleSoft
• MSRP
• Workday
• Confidentiality Management
• Organizational Skills
• Prioritizing Skills
• Problem Solving
• Administrative Support
• Employee Communication

Languages

English, Spanish