Senior Data Management Assistant

The position supports UNHCR’s operations in Cox’s Bazar through the management, analysis and use of operational data relating to asylum-seekers, refugees and other persons of concern. The incumbent contributes to maintaining accurate and consistent information in UNHCR databases and operational systems through data entry, extraction, validation, quality checks and analysis. The position provides timely statistical reports, dashboards and other information products to support operational planning, monitoring and decision-making by relevant functional units and partners.

Responsibilities

• Enter data mainly related to asylum seekers, refugees and other persons of concern to UNHCR into the computer database.
• Prepare reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
• Assist in compilation of data and interpreting the statistics for various reports.
• Assist in the development of forms for data collection and analysis, if requested.
• Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
• May be required to collect GIS data, update maps and undertake field trips to project sites.
• Decide on the data recorded in database.
• Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Requirements

• G5- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
• A Bachelor’s degree in Computer Science, Information Technology, Data Science, Statistics, Information Systems, or another relevant field.
• One to two years of hands-on experience in operational data management, preferably in a refugee or humanitarian setting, including data processing, data-quality control, data extraction, operational workflows, and user support.
• Hands-on experience with UNHCR PRIMES applications, particularly proGres v4, and familiarity with registration, identity management, biometric verification, and assistance-delivery tools and processes, including PING, BIMS, GDT, and PRIMES Forms.
• Advanced Microsoft SQL Server skills for querying, extracting, validating, and analysing data, together with practical experience in SQL Server Reporting Services (SSRS), Power BI, and Microsoft Excel for operational reporting, dashboards, visualization, and analysis.
• Knowledge of ArcGIS for operational mapping and Java or other programming or scripting languages would be an advantage.
• Completion of relevant UNHCR learning programmes or technical training in PRIMES/proGres, operational data management, data protection, SQL and database management, business intelligence, GIS, or related operational applications would be an additional advantage.
• Electronic Data Processing Information Technology certificate or license.
• Knowledge of English and/or UN working language of the duty station if not English.

Skills

• Operational Data Management
• Data Processing
• Data Quality Assurance
• Data Extraction
• User Support Management
• proGres
• Registration Management
• Identity Management
• Assistance Delivery Tools
• SQL Server
• SQL Query Development
• SQL Server Reporting Services
• Power BI
• MS Excel
• Operational Reporting
• Data Visualization
• ArcGIS
• Java Programming
• Data Protection
• Business Intelligence Reporting
• Database Management
• UNHCR PRIMES tools
• Biometric Data Verification

Languages

English