International Operations Manager (IOM)

The International Operations Manager (IOM) leads strategic planning and management of UNFPA operations in Syria, overseeing financial, procurement, IT, travel, logistics, and common services. The role supports the delivery of the UNFPA country programme to achieve the 2030 Agenda and ensures operational efficiency, compliance, and safety of staff and premises.

Responsibilities

• Lead strategic planning for UNFPA operations and set management targets.
• Ensure operations are effective, transparent, and compliant with policies and procedures.
• Drive knowledge management and build staff capacity through coaching and mentoring.
• Manage financial systems, budget review, and ensure integrity of financial operations.
• Supervise operations staff with performance appraisal and leadership.
• Oversee official travel, logistics, premises, and monitor results in collaboration with programme staff.
• Ensure high quality procurement and project support services.
• Monitor financial exception reports and alert HQ to unusual transactions.
• Coordinate HR administration as Human Resources Focal Point with Regional HR Business Partner.
• Provide policy support and advocacy on common services with other UN organizations.
• Support staff safety and security compliance with UN standards.
• Represent UNFPA in Security Management Team and Operations Management Team meetings.
• Promote client-oriented approach among operations staff.
• Represent UNFPA in inter-agency administrative meetings and promote cooperation.
• Identify new approaches to enhance UNFPA delivery capacities and cost effectiveness.
• Carry out other duties as required by management.

Requirements

• Postgraduate university degree in Public Administration, Business Administration, Economics, Management or related field.
• Seven (7) years of experience in development in a governmental, multilateral or civil society organization in a multi-cultural setting.
• At least 3 years experience managing teams in a complex organizational setting.
• Ability to build strong relationships with clients and focus on impact and results.
• Solid knowledge in procurement, financial and human resources management, contract, asset, and information and communication technology.
• Ability to lead business process re-engineering and implement new systems.
• Ability to lead strategic planning, results-based management and reporting, formulation and monitoring of projects/programmes.
• Experience in international development and dedication to United Nations principles.
• Field experience is essential; humanitarian context is an asset.
• Demonstrated ability to sustain and advance partnerships.
• Demonstrated ability to provide strategic vision and focus with clear deliverables.
• Demonstrated ability to take responsibility for team decisions and provide rationale.
• Demonstrated ability to provide team managers with direction to achieve results and hold them accountable.
• Fluency in English is required.

Skills

• Procurement Management
• Finance Management
• Human Resources Management
• Contract Management
• Asset Management
• Information and Communications Technology
• Business Process Reengineering
• Strategic Planning
• Result-Based Management
• Project Formulation
• Project Monitoring
• Team Management
• Partnership Development
• Operational Compliance
• Logistics Management
• Travel Management
• Common Services Management
• International Development
• Humanitarian Experience

Languages

English