Protocol and Admin Service Intern

The intern will support the Common Back Office's daily operations and workflow, assisting with protocol activities, visitor registrations, conference services, communication, filing, and logistical support under the leadership of the CBO Manager and Administrative Associate.

Responsibilities

• Assist daily operations of SD Front Desk and protocol activities in receiving requests for common services via phone calls, emails, Service Delivery Platform and in person, responding and routing the requests to relevant technicians, recording the requests and extracting data on/from the online service tracking system
• Assist with visitor registrations and ensure timely entry of visitor information into the system for the security list
• Assist with conference/meeting services
• Assist with preparation of GOUNH access data for daily access reports
• Assist with communication to GOUNH users and other teams via Intranet and other communication channels
• Assist with filing and updating the database
• Provide logistical support for protocol activities and services
• Assist with CBO admin tasks, including but not limited to stationery audit & refill, inventory and ad-hoc translation
• Provide other CBO admin assistance as/when required
• Perform other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Requirements

• Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher)
• Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent)
• Have recently graduated with a university degree and must start the internship within one-year of graduation
• Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program
• Fluent in English and Vietnamese
• Good command of MS Word and Excel is required
• Familiarity with database software and adequate data-entry skills
• Able to verify and correct the inaccurate data in the database
• Familiar with image/video processing is an advantage

Skills

• MS Word
• Excel
• Database Software
• Data Entry
• Data Verification
• Protocol Support
• Visitor Registration
• Conference Services
• Communication Support
• Filing
• Logistical Support
• Image processing
• Video Processing

Languages

English, Vietnamese