Project Operations Intern - Turkish Speaking - Office Based

The intern will support administrative functions, procurement, and human resources areas at UNDP ICPSD in Istanbul. This role offers hands-on experience with UNDP operational procedures and systems, contributing to sustainable development and working in a multicultural UN team.

Responsibilities

• Support the development of operational procedure guidelines to enhance efficiency and ensure compliance with internal standards
• Ensure follow-up and status tracking of payment requests, support timely preparation of documentation
• Contribute to the corporate planning, monitoring, and reporting exercises as may be required
• Provide support in the preparation of project budgets and related financial reports for internal use
• Contribute to the project’s knowledge management, strategic communications and partnership development efforts as may be required
• Assist with the preparation and processing of administrative documents and correspondence
• Assist in arranging shipment of goods, publications and correspondence as may be required
• Support asset inventory updates and filing
• Help maintain organized digital and physical filing systems
• Support meeting arrangements, including scheduling, room bookings, preparation of materials, and note-taking as needed
• Maintain files and records related to the day-to-day office management
• Assist in the preparation of informal translations and acting as interpreter when necessary
• Assist in the facilitation of timely documents submission for visa and residence permit issuance by the Turkish MFA
• Support with the mail correspondence with travel agencies on the ticket reservations, issuance, amendment, and cancellation as may be required
• Assist in the organization of national and international conferences, workshops, retreats, missions as well as high-level and working level meetings, including venue reservation, arrangement of catering, ICT and interpretation services, etc.
• Support the procurement of basic goods and services by conducting market research and collecting quotations and proposals
• Other relevant tasks as deemed necessary by the supervisor

Requirements

• Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher)
• Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent)
• Have recently graduated with a university degree and must start the internship within one-year of graduation
• Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program
• Field of study required: Public Administration, Business, International Relations, Tourism Management, Library, Archive and Information or similar fields
• Previous experience in administration or operations is an asset
• Experience within a national or international non-profit organization is an asset
• Social media account management and content development skills are desirable
• Proficiency Microsoft 365 tools is required
• Digital literacy, including Microsoft Suite, Canva, online tools and applications is an asset
• Familiarity with SharePoint and its core functionalities is required
• Understanding of web development practices is an advantage
• Strong editing and visual design skills, including for social media are required; knowledge of web publication tools and photo editing tools is an asset
• Excellent writing skills, as well as strong analytical aptitude and strong communication skills
• Ability to manage workload with minimum supervision and collaborate with a wide range of colleagues while meeting deadlines
• Excellent interpersonal skills: being able to listen and collaborate with a wide range of players, being able to work independently, being pro-active and taking initiative
• Ability to work both independently and as part of a team
• Strong problem-solving skills and attention to detail
• Strong spoken and written English is required
• Strong spoken and written Turkish is required
• Knowledge of French, Arabic, Russian is an asset
• Commitment to UNDP's mission, vision, and values
• Sensitivity to cultural, gender, religion, race, nationality, and age differences
• Highest standards of integrity, discretion, and loyalty

Skills

• Administration
• Operations Support
• Procurement
• Human Resources Support
• MS Office 365
• SharePoint Development
• Social Media Management
• Content Development
• Digital Literacy
• Editing Skills
• Visual Design
• Photo Editing
• Web Publication Tools
• Writing Skills
• Analytical Skills
• Communications Skills
• Workload Management
• Collaboration
• Problem Solving
• Attention to Detail

Languages

English, Turkish, French, Arabic, Russian