IT Project Analyst, Short-Term

The IT Project Analyst will provide strategic, technical, and coordination support for the portfolio of electoral information systems used by the Central Electoral Commission (CEC) in Moldova. The role involves managing electoral digital systems, ensuring quality assurance, vendor management, system integration, and institutional strengthening to support democratic governance and electoral resilience.

Responsibilities

• Lead and maintain integrated planning for the portfolio of electoral IT systems and services, including activities, milestones, risks, interdependencies, and resource requirements.
• Provide regular analytical updates and progress reports to UNDP and the CEC on achievements, implementation status, risks, incidents, mitigation measures, and recommended actions.
• Translate institutional and operational requirements into functional and technical specifications for digital products and system improvements.
• Coordinate closely with UNDP analysts and other project counterparts engaged in related electoral processes to ensure consistency, complementarity, and synergy across interventions.
• Maintain structured day-to-day coordination with the CEC technical units, management, UNDP Digital Development Analyst, and other designated focal points to support timely decision-making and effective communication.
• Liaise with third-party service providers and technical partners to ensure effective collaboration, coherent implementation, and proper integration of external solutions into the CEC digital ecosystem.
• Provide technical support for procurement and vendor engagement processes, including preparation of terms of reference, technical specifications, evaluation criteria, and acceptance parameters.
• Support technical evaluations, clarifications, onboarding, and follow-up with vendors during implementation, as required.
• Monitor vendor performance and implementation progress against agreed plans, service levels, quality standards, and technical requirements.
• Review, validate, and provide recommendations on vendor deliverables, ensuring compliance with approved specifications, interoperability requirements, cybersecurity standards, and relevant national procedures.
• Facilitate and oversee independent third-party quality assurance processes to verify system reliability, transparency, compliance, and operational readiness.
• Ensure that defects, gaps, non-conformities, and security issues are identified, documented, tracked, and addressed in a timely and systematic manner.
• Provide end-to-end technical and coordination oversight for the modernization, redesign, testing, deployment, stabilization, and maintenance of electoral information systems and digital platforms operated or supported by the CEC.
• Guide the integration of electoral systems into a more centralized, streamlined, and sustainable digital architecture.
• Ensure continuous oversight of system functionality, data integrity, security, operational performance, and sustainability across the electoral cycle.
• Monitor key performance and usability indicators to ensure systems remain reliable, transparent, scalable, and fit for operation under real conditions, including periods of high workload.
• Analyse change requests submitted by institutional stakeholders and provide recommendations on their prioritization, phasing, or rejection based on technical soundness, project scope, and compliance requirements.
• Flag risks, bottlenecks, and implementation issues to the Project Team and propose corrective or mitigating measures to ensure continuity and quality of delivery.
• Ensure that electoral subsystems operate within an integrated digital architecture supported by documented interfaces, harmonized data models, standardized formats, and traceable data flows.
• Support the establishment and maintenance of a centralized digital data repository for SAISE and related systems in order to strengthen transparency, interoperability, and evidence-based decision-making.
• Promote and monitor the application of data governance principles, including data quality, lineage, retention, versioning, access control, privacy, and auditability.
• Ensure traceability of system actions and data processing, including controlled reprocessing of records and preservation of complete audit trails.
• Review user access structures and role arrangements to ensure alignment with approved business processes, governance requirements, and relevant security standards.
• Ensure consistent coordination with STISC, the National Cybersecurity Agency, the Electronic Governance Center, and other relevant institutional actors in relation to system security, interoperability, and compliance.
• Oversee technical implementation and functional reliability of the State Registry of Voters (SRV), including redesign, integration, testing, deployment, and stabilization, in line with legal, operational, and cybersecurity requirements.
• Supervise enhancement and audit follow-up for the State Automated Information System “Elections” (SAISE) and related components, ensuring that audit recommendations are translated into practical actions and tracked to completion.
• Support updates to internal procedures, bylaws, and technical documentation required for the sound functioning and governance of electoral systems.
• Oversee the development, enhancement, and maintenance of public-facing digital platforms, including CECE II websites and other transparency tools, ensuring accessibility, multilingual functionality, content consistency, secure administration, and integration with the broader CEC ecosystem.
• Support the development and maintenance of digital platforms related to polling station accessibility, political contestants’ activity reporting, transparency, and results visualization.
• Define and maintain acceptance criteria, test plans, user acceptance testing procedures, and quality control measures for relevant systems and subsystems.
• Ensure the preparation and maintenance of comprehensive technical and user documentation, including change logs, rollback procedures, configuration parameters, technical standards, and operational guidance.
• Support the institutional strengthening of the CEC through on-the-job guidance, structured knowledge transfer, development of standard operating procedures, and targeted technical trainings.
• Build the capacity of CEC staff to independently manage updates, configurations, operational decisions, access controls, and other system-related responsibilities in accordance with approved procedures.
• Contribute to strengthening operational resilience, change control, risk management, and sustainable technical capacity within the CEC Information Technology and Voter Lists Management Division.
• Provide technical and coordination oversight across the portfolio of electoral information systems and digital platforms, including core systems, operational subsystems, and web platforms.
• Facilitate knowledge sharing, institutional strengthening, and sustainable digital governance.
• Promote integrated digital governance by supporting harmonized data models, traceable data flows, centralized data management, and sound rules on access control, privacy, retention, audit trails, and versioning.
• Ensure that technical and user documentation is maintained, including test plans, acceptance criteria, change logs, rollback procedures, and operational guidance.
• Contribute to the development of sustainable systems, processes, and capacities that enhance operational resilience, transparency, accountability, and long-term institutional ownership of electoral technologies and public-facing digital platforms.

Requirements

• Advanced university degree (Master’s Degree or equivalent) in Computer Science, Web Development, IT Systems, or a related field relevant to the position is required, or a first-level university degree (Bachelor’s Degree) in the areas mentioned above in combination with relevant experience.
• 2 years of experience with a Master’s Degree or 4 years with a Bachelor’s Degree in IT project management, systems analysis, or related fields.
• Fluency in English and Romanian is required.
• Working knowledge of Russian, Bulgarian, Gagauzian, Romani, Ukrainian and/or sign language is an asset.
• Experience in IT project management methodologies such as agile deployment and/or waterfall system development methods.
• Knowledge of Oracle Cloud, Service Now, SalesForce.com, and Microsoft products is an asset.
• PMP and PRINCE2 certification or equivalent is desirable.
• Knowledge of OWASP, ITIL, ISO/IEC 270002 and IT operations.
• Certification in ITIL and ISO 9001, 20000 is desirable.
• Ability to translate user needs into IT requirements around human-centered design principles.
• Ability to manage quality of IT services and digital product management.
• Experience in vendor management, quality assurance, and compliance support.
• Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.
• Capacity to design and manage information system architecture supporting corporate business processes.
• Knowledge of gender inclusive governance and women’s participation and representation is a plus.

Skills

• IT Project Management
• Systems Analysis
• Agile deployment
• Waterfall System Development
• Oracle Cloud
• Service Now
• Salesforce
• Microsoft Products
• PMP Certification
• Prince 2 Certification
• OWASP standards
• ITIL
• ISO/IEC 270002
• IT Operations
• Human Centered Design
• Quality Assurance
• Digital Product Management
• Vendor Management
• Compliance Support
• Information System Architecture

Languages

English, Romanian