Communications Intern to Support the Knowledge Project

The Communications Intern will support the Knowledge Project by developing and publishing bilingual content, assisting in multimedia production, managing social media platforms and the portal CMS, monitoring channels, and supporting digital communications tasks. The internship is based in Dubai, UAE, for a duration of 3 months.

Responsibilities

• Contribute to the preparation of editorial and content calendars for the portal and related social platforms, as well as web content production.
• Assist with the preparation and dissemination of the Knowledge Project newsletter.
• Support the development, scheduling, and publishing of content across the Knowledge Project’s social media platforms, including LinkedIn, Instagram, Facebook, X, and YouTube.
• Draft engaging English and Arabic social media copy in line with brand guidelines and regional audiences, and produce multimedia content, including graphics, carousels, videos, and reels, to support digital communications campaigns and event live coverage.
• Upload, publish, and update content on the Knowledge4All portal and mobile app through the CMS.
• Regularly monitor online media coverage and mentions of Knowledge Project initiatives across different media outlets and digital platforms.
• Monitor social media channels, the Knowledge4All portal and mobile app, respond to comments, messages and inquiries as directed, and share user feedback and observations to support improvements to the user experience.
• Support web and social media analytics and performance reporting.
• Maintain and organize digital communications assets and support the compilation and archiving of Knowledge Project data, including news, photos, videos, and other project files.
• Assist with the translation of content between Arabic and English.
• Carry out other related support tasks as required.

Requirements

• Be enrolled in a postgraduate degree (Master’s or higher) in media studies, journalism, communications, marketing, graphic design, or a related field; OR be in the final year of a Bachelor’s degree or equivalent in media studies, journalism, communications, marketing, graphic design, or a related field; OR have recently graduated (Bachelor’s, Master’s, or higher) in media studies, journalism, communications, marketing, graphic design, or a related field and must start the internship within one year of graduation; OR be enrolled in a postgraduate professional traineeship programme in media studies, journalism, communications, marketing, graphic design, or a related field where the internship is a requirement.
• Previous experience in communications, social media, content creation, or a related field is an asset.
• Proficiency in Microsoft Office tools.
• Experience supporting social media content creation and management is an asset.
• Familiarity with content creation and design tools such as Canva and video editing software.
• Experience drafting social media copy and developing basic visual and multimedia content is an asset.
• Familiarity with social media scheduling, monitoring, and analytics tools.
• Experience supporting communications campaigns, events, or digital outreach activities is an asset.
• Proficiency in Content Management Systems is a plus.
• Experience working in a development, education, knowledge, or related field is an advantage.
• Fluency in Arabic and English (including speaking, writing, and reading) is required.

Skills

• Social Media Content Creation
• Social Media Management
• Microsoft Office Suite
• Content Creation
• Graphic Design
• Video Editing
• Social Media Copywriting
• Multi-media Content Development
• Social Media Scheduling Tools
• Social Media Monitoring
• Social Media Metrics Analysis
• Communications Campaign Support
• Event Support
• Digital Outreach
• Content Management Systems
• Bilingual Content Development

Languages

Arabic, English