Communications Analyst/EVRF, Short-Term

The Communications Analyst/EVRF will support the EVRF communication and visibility plan for the 2026-2027 heating season and contribute to broader communication efforts of the Digital Transformation of Social Protection project. The role involves designing, planning, executing, monitoring, and reporting communication activities to increase public awareness, promote transparency, and ensure visibility of EVRF results.

Responsibilities

• Develop and implement the EVRF Communication and Visibility Action Plan for the 2026-2027 heating season.
• Identify key audiences and effective communication channels to ensure inclusive and accessible outreach.
• Draft public facing materials (talking points, briefs, factsheets, presentations) aligned with EVRF milestones and legal updates.
• Draft and disseminate press releases, stories, and newsletters highlighting progress and showcasing the impact of the EVRF.
• Maintain and update public facing content on compensatii.gov.md, including FAQs, registration guidance, and automated notifications (SMS/email/pop ups) in Romanian, Russian, and English.
• Document and promote success stories and testimonials from EVRF beneficiaries and implementers (social workers, hotline staff, librarians).
• Support awareness campaigns, public events, and outreach activities, including the annual launch of the heating season.
• Produce and adapt communication materials and visual content (infographics, short videos, social media posts).
• Monitor outreach performance using analytics and feedback tools; adjust strategies accordingly.
• Contribute to the implementation of the Projects’ Communication Strategies and Visibility Plans in close collaboration with the Project Manager, DTSP Communication Analyst and UNDP Communications Analyst.
• Support the national partners in designing and implementation of joint civic education and information campaigns, as well as in developing and delivering the key messages.
• Draft talking points, briefs, factsheets, handout materials and dynamic presentations, considering the gender and human rights aspects.
• Provide advice and recommendations to mitigate potential public communication crisis and sensible issues, including press monitoring, drafting press releases and/or written reactions, and ad-hoc crisis reports.
• Contribute to the implementation of awareness campaigns, trainings, workshops, and public events, using various channels of communication and engaging with media representatives for a broader audience.
• Develop engaging digital content (infographics, illustrations, quote cards, videos, social media posts) to simplify complex topics related to energy vulnerability, social protection, digital services and project interventions and increase public understanding.
• Facilitate regular consultations and dialogue with national partners and stakeholders to ensure their perspectives are well reflected in the civic education and public awareness efforts.
• Develop news pieces, success stories, scripts for video reportages and coordinate with subcontracted photographers and videographers.
• Establish and manage stakeholder communication channels, including newsletters, working groups, and online platforms, to ensure continuous engagement.
• Perform other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Requirements

• Advanced university degree (Master's degree or equivalent) in Journalism, Communication, Public Relations, Sociology, International Relations, or another relevant field, or a first-level university degree (Bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
• Applicants with a Master’s degree are not required to have prior professional experience.
• At least two years (with Bachelor’s Degree) in communication, mass-media, public relations, and/or other substantive area is required.
• Proven experience in similar positions in UNDP or other UN Agencies is desired.
• Proven experience in working in the areas of social protection, energy vulnerability, energy efficiency or employment is desired.
• Previous experience in development assistance or related work for a development organization, governmental institution, NGO or private sector / consulting firm is desired.
• Experience in development and implementation of media/communications strategies and plans, visibility and awareness raising campaigns, drafting communication materials and products is desired.
• Experience in conceptualizing and implementing national and local public outreach/communication campaigns is desired.
• Fluency in Romanian and English is required.
• Knowledge of one or more minority languages relevant for Moldova, including Russian, Romani, Gagauzian, Bulgarian, Ukrainian and sign language, is an asset.

Skills

• Media Relations
• Public Relations
• Communication Strategy
• Creative Communications Planning
• Campaign Development
• Visibility Campaigns
• Awareness Raising Training
• Communication Materials Drafting
• Public Outreach
• Social Protection Communication
• Energy Efficiency Communication
• Development Assistance
• Monitoring and Reporting
• Digital Transformation
• Mass-Media Communication
• Bilingual Communication
• Fluency in Romanian
• Fluency in English

Languages

Romanian, English