Programme Management Officer

The Programme Management Officer will develop, implement and evaluate assigned programmes/projects related to the Uniformed Capabilities Management system and reimbursement models. The role involves policy coordination, data analysis, stakeholder engagement, and budget management within the Department of Operational Support.

Responsibilities

• Develops, implements and evaluates assigned programmes/projects, including the transformation of UCM for tracking and identifying COE serviceability, enhance its interoperability with Field Remote Infrastructure Monitoring (FRIM), enable the monitoring and tracking of generators and support-vehicle usage, and update calculations and claims processes to reflect the new reimbursement model.
• Monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and initiates corrective actions; liaises with relevant parties; ensures follow-up actions.
• Performs consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.
• Researches, analyzes and presents information gathered from diverse sources.
• Coordinates policy development, including the review and analysis of issues and trends, and full implementation of the usage-based COE reimbursement model for generators and supporting vehicles in UCM system.
• Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identify problems/issues and prepares conclusions.
• Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, monitor UCM system performance, gather and analyze user feedback and identify opportunities for future system improvements.
• Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
• Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities.
• Manages the implementation of UCM system changes, provides substantive support to established governance mechanisms, and ensures effective technical and business support and coordination among all stakeholders to achieve project objectives.
• Coordinates activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.).
• Performs other duties as required.

Requirements

• An advanced university degree (Master’s degree or equivalent degree) in business administration, public administration, management, logistics and supply chain management or a related field.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Certification in Project/Programme Management methodology by an accredited body (e.g., PMP, PGMP, PRINCE2 Foundation Project Management certification or practitioner level) or equivalent is desirable.
• A minimum of seven years of progressively responsible experience in project or programme management, administration, logistics or related area is required.
• At least two (2) years of experience leading or coordinating policy, process, or operational reform initiatives within a large, multi-stakeholder organization is required.
• Experience in data management and analytics, including data collection, validation, interpretation, reporting, performance monitoring, and the development of actionable recommendations to support decision-making, is required.
• Experience using UCM or similar enterprise management systems (e.g., EFMS, Power BI) for data extraction, reporting, performance monitoring, and user support is desirable.
• Experience with COE-related operational, reimbursement, and performance management data is desirable.
• English is required at UN Level II proficiency for reading, writing, listening, and speaking.
• French is desirable at UN Level I proficiency for reading, writing, listening, and speaking.

Skills

• Project Management
• Programme Management
• Policy Coordination
• Process Reform
• Operational Reform
• Data Management
• Data Analytics
• Data Collection
• Data Validation
• Data Interpretation
• Performance Monitoring
• Reporting
• Actionable Recommendations
• Decision-Making Support
• Budget Management
• Stakeholder Engagement
• Logistics Management
• Supply Chain Management
• Enterprise Systems Management
• UCM
• EFMS
• Power BI

Languages

English, French