Intern - Quality Management Handbook

This internship is located at the UNOG Medical Service in Geneva, supporting the reorganization and completion of the Quality Management Handbook. The intern will assist in updating and standardizing SOPs to meet professional occupational health standards.

Responsibilities

• Read and understand existing standards of procedures and professional/UN guidelines/ISO.
• Set up a general overview of the Quality Management Handbook existing and possible missing SOPs.
• Propose a common format for the SOPs, which can be updated easily.
• Present a project proposal/plan of approach for updating and completing the Quality Management Handbook.
• Check with involved team members whether existing SOPs are still applicable, should be changed or improved or deleted and adjust those SOPs with input from team members.
• Interview involved team members and propose missing SOPs and write missing SOPs with input of team members.
• Check with possible other stakeholders within UN whether information is missing and complete those SOPs.
• Provide a draft Quality Management Handbook with all SOPs.
• Implement improvements and changes after discussion.
• Present the final Quality Management Handbook to all team members and Chief HRMS or representative.

Requirements

• Applicants must be enrolled in or have completed a graduate school programme (second university degree or equivalent, or higher).
• Applicants may be enrolled in the final academic year of a university degree programme (bachelor’s level or equivalent).
• Applicants must have demonstrated keen interest in the work of the United Nations and a personal commitment to the ideals of the Charter.
• Applicants must have demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, including willingness to try, understand and be tolerant of differing opinions and views.
• Good knowledge of standard software applications, especially MS Word, MS PowerPoint and MS Teams is required.
• Ability to draft news articles and/or social media posts is desirable.
• Ability to design surveys and polls is desirable.
• Applicants must have appropriate communication skills for interviewing and analytical & report writing skills.
• Applicants to the UN Internship Programme are not required to have professional work experience.
• A field of study closely related to international occupational/public health is required.
• Fluency in spoken and written English is required.
• Knowledge of French is desirable.
• An additional official UN language is an advantage.

Skills

• Quality Management
• Standard Operating Procedures Implementation
• Occupational Health and Safety
• Report Writing
• Survey Design
• Interviewing
• MS Word
• MS PowerPoint
• MS Teams
• News Article Drafting
• Social Media Writing

Languages

English, French