Information Systems Officer (Temporary Job Opening)

The Information Systems Officer provides technical assistance and support to National Customs Services and National Project Teams, managing projects related to the design, development, and implementation of customs information systems. The role involves system analysis, programming, user support, training, and development of disaster recovery plans within the ASYCUDA Programme in Malé, Maldives.

Responsibilities

• Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or participates as a member of a development team with responsibility for major components of the more complex systems.
• Develops detailed system and other technical specifications and user documentation for ASYCUDA systems.
• Provides specialized advice to National Customs Services and National Project Teams, analysing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.
• Maintains, upgrades or enhances existing ASYCUDA user systems; troubleshoots and provides continuing user support, including resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of ASYCUDA assigned systems.
• Develops and maintains ASYCUDA proprietary programs, such as Single Windows, ensuring appropriate data security and access controls.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
• Develops customs training materials, operating and user manuals; trains staff in assigned systems.
• Develops disaster recovery/business continuity plans and ensures appropriate planning and training of those responsible.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Requirements

• Advanced university degree (master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required.
• A first-level university degree in combination with an additional two years of qualifying experience, may be accepted in lieu of the advanced university degree.
• A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area including relevant experience in the field of customs and international trade digitalization, system deployment, development and support is required.
• Experience in prototyping and implementing complex customs information technology systems is desirable.
• Experience in organizing and delivering training courses within governmental organizations is desirable.
• Experience working in an international environment, such as within the UNS, the Funds and Programmes, is desirable.
• Experience in technical ICT programming with Java, Linux and Oracle is desirable.
• Knowledge of information technology/information management, particularly in systems analysis, database design and programming related to customs and international trade digitalization.
• Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols.
• Strong analytical and problem-solving skills, including proficiency in the development and implementation of systems of moderate size/complexity.
• Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems.
• English is required; either French, Arabic, Spanish, Russian or Chinese (Mandarin) is desirable.

Skills

• Computer Information Systems
• Customs Digitalization
• System Deployment
• System Development and Implementation
• System Support
• Customs Information Technology
• Training Delivery
• International Environment Experience
• ICT Programming
• Java Programming
• linux
• Oracle Database
• Systems Analysis
• Database Design
• High-level programming languages
• Structured Design
• Object Oriented Design
• Relational Systems
• Scripting Languages
• Query Languages
• Document Design
• Hardware Requirements
• Software Requirements
• Systems Facilities
• Execution Protocols
• Analytical Skills
• Problem Solving
• Interactive Systems
• Information Infrastructure
• ICT Strategy Development
• Disaster Recovery

Languages

English, French, Arabic, Spanish, Russian, Chinese (Mandarin)