Chief of Section, Public Information

The Chief of Section, Public Information leads and manages the iSeek and Design Section within the Outreach Division of the Department of Global Communications. The role involves policy guidance, strategy development, management of internal communication platforms, oversight of web and graphic design activities, and staff management.

Responsibilities

• Provides policy guidance on conceptual strategy development and management of overall strategies and intra and inter-divisional/departmental policies and procedures.
• Leads, plans and manages the activities of the iSeek and Design Section, including management of iSeek, web design for Division websites, and graphic design activities.
• Provides direction and quality control for iSeek; conceptualizes strategies for developing and strengthening iSeek as the Organization's main internal communications tool; serves as Chief Editor ensuring authoritative, compelling and relevant material.
• Advises the Director of the Division in his capacity as Chair of the iSeek Editorial Board regarding iSeek policies and guidelines.
• Liaises with UN Departments and Offices for development of internal communications campaigns through iSeek.
• Oversees daily management and updating of deleGATE, the Member States portal.
• Oversees development and technical support of websites for the Outreach Division, including exploring best technical solutions.
• Oversees work of technical support staff and Graphic Design Unit ensuring quality output in a timely manner.
• Contributes to reporting to intergovernmental bodies on budget/programme performance or programmatic/substantive issues.
• Carries out programmatic/administrative tasks necessary for functioning of the Unit/Section including preparation of budgets, assigning and monitoring performance parameters, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance, interviews and evaluation of candidates.
• Recruits, evaluates and manages staff of the Section, providing guidance and encouraging professional development.
• Fosters teamwork and information-sharing among staff and encourages cooperation and communication with other units in the Division and Department.
• Oversees use of financial resources allocated to the Section to maximize impact including preparation of budget requests and performance reporting.

Requirements

• Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law or related area.
• A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
• A minimum of ten years of progressively responsible experience in communications, including developing strategies, designs and websites, is required.
• Experience in managing an internal communication platform for a large organization is required.
• Experience in managing a large and diverse team is required.
• Experience in administration, budget, finance, human resources management is desirable.
• Experience in working in an international organization is desirable.
• English is required at UN Level III for reading, writing, listening and speaking.
• French is desirable at UN Level II for reading, writing, listening and speaking.

Skills

• Communications Strategy Development
• Web Design
• Internal Communication Platform Management
• Team Management
• Budget Management
• Finance Management
• Human Resources Management
• Policy Guidance
• Graphic Design Oversight
• Staff Management

Languages

English, French