Change and Project Management Officer

The Change and Project Management Officer leads the implementation, monitoring and evaluation of programmes, operations and other activities in an assigned functional area within the Business Transformation and Accountability Division. The role involves managing complex change and project management initiatives, providing advice to senior clients, and ensuring delivery of agreed results.

Responsibilities

• Develops, implements and evaluates assigned programmes/projects.
• Manages assigned complex change and project management initiatives, providing substantive advice to senior clients, identifying risks and dependencies, and recommending corrective action to ensure delivery of agreed results.
• Develops and maintains project scope, requirements, deliverables, governance arrangements, resource estimates, timelines and risk registers; monitors implementation and initiates corrective action as required.
• Contributes to major initiatives undertaken by the Division and advises clients on aligning business processes and operating models with evolving mandates and operational requirements.
• Continually refines business strategy based on anticipated client needs.
• Provides project and change management training, as well as guidance and support to departments/offices/missions in structural or process changes arising from new mandates.
• Ensures that transformation projects are designed, consulted, communicated and implemented according to best practices in change management.
• Manages and mentors a team, and leads capability building activities to facilitate knowledge transfer.
• Performs consulting assignments in collaboration with clients, including planning facilitating workshops and other interactive sessions, and assists in developing action plans the client will use to manage change.
• Researches, analyzes and presents information gathered from diverse sources.
• Coordinates change and project management activities, including the review and analysis of organizational priorities, risks, issues and trends, and the preparation of evaluations, research, and studies to inform planning, decision-making, implementation, and performance monitoring.
• Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions.
• Organizes and prepares written outputs, e.g. background papers, analysis, sections of reports and studies, inputs to publications, etc.
• Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
• Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities.
• Leads and/or participates in field missions, including provision of guidance to external consultants, and drafting mission summaries, etc.
• Coordinates activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.).
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting; monitor new trends and keeps abreast of industry best practices and proactively identify opportunities to innovate.
• Performs other duties as required.

Requirements

• Advanced university degree (Master’s degree or equivalent) in business administration, management, or a related field.
• A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.
• A minimum of seven years of progressively responsible experience in project or programme management, change management, business transformation or related area is required.
• Experience leading complex organizational change or business transformation projects from design through implementation, including stakeholder engagement, risk management and delivery monitoring, is required.
• Experience in managing multidisciplinary teams and developing them through skills transfer is required.
• Experience providing advisory services to senior clients and facilitating collaborative processes, such as workshops or consultations, is required.
• Experience in the UN system or comparable international organizations is desirable.
• Two years or more of experience in data analytics or related area is desirable.
• English language proficiency at UN Level II for reading, writing, listening and speaking.

Skills

• Project Management
• Change Management
• Business Transformation Projects
• Stakeholder Engagement
• Risk Management
• Distribution Monitoring
• Interdisciplinary Team Management
• Skills Transfer
• Advisory Services
• Facilitation of Workshops
• Data Analytics
• Business Analytics
• Data Science
• Programme Management

Languages

English