Associate Public Information Officer

The Associate Public Information Officer supports the management and operations of the Africa Hall Visitors Center, focusing on visitor experience, visibility, external engagement, and oversight of Visitors Center personnel. The role involves drafting communication products, organizing events, responding to inquiries, and contributing to data analysis for planning and reporting.

Responsibilities

• Tracks, researches and analyzes information related to Africa Hall’s historical legacy and institutional role, ensuring accuracy and alignment with official UN narratives.
• Drafts/compiles specific types of information communications products for target audiences, including press releases, media packets, reports, brochures, briefings, video clips, newsletters, websites, briefs, talking points, and reports in line with UN communication standards.
• Organizes the clearance, production and distribution of information material; conducts photo and graphic research.
• Prepares initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books related to Africa Hall.
• Identifies and proposes information opportunities, activities and approaches, considering the situation/topic and target audience.
• Identifies key contacts and opportunities for strategic partnerships with diplomatic missions, donors, international organizations, cultural institutions and other target groups to facilitate messaging related to Africa Hall activities.
• Organizes or participates in conferences, seminars, press briefings, interviews; prepares briefing materials for senior officials prior to their participation in events held at Africa Hall.
• Responds to a variety of inquiries and information requests internally and externally concerning Africa Hall’s heritage.
• Contributes to the collection and analysis of data and identification of trends or patterns; provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
• Supports coordination of a consistent and high-quality visitor experience, including guided tours and official visits, through well-prepared background materials and briefing notes.
• Provides day-to-day oversight and guidance to staff and personnel working under the Visitors Center, including supporting work planning, task allocation, workflow coordination, and quality assurance for visitor services and related outputs in line with UN rules and procedures.
• Documents requirements and background information used for data analysis.
• Performs other duties as assigned.

Requirements

• Advanced university degree in communications, journalism, international relations, public or business administration, or related field (Master's degree or equivalent) from a recognized institution is required.
• A first level degree (Bachelor's degree or equivalent) in the specified fields of studies with two additional years of relevant work experience will be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in marketing, data analytics, business analytics or data science programs is an advantage.
• A minimum of two years of progressively responsible experience in public information, journalism, international relations, public administration, marketing or related area is required.
• 1 year or more of experience in data analytics or related area is desirable.
• English is required at UN Level II for reading, writing, listening, and speaking.
• French is desirable at UN Level II for reading, writing, listening, and speaking.

Skills

• Public Information Management
• Journalism
• International Relations
• Public Administration
• Marketing
• Data Analytics
• Business Analytics
• Data Science
• Communication Product Drafting
• Event Organization
• Visitor Experience Management
• External Engagement
• Personnel Oversight
• Inquiry Response
• Planning and Reporting
• English Language Proficiency
• Language Proficiency in French

Languages

English, French