Associate Human Resources Officer

The Associate Human Resources Officer provides advice and support on human resources matters including recruitment, placement, administration of entitlements, and staff development within the Department of Operational Support at United Nations Headquarters in New York. The role involves supervising HR assistants, administering benefits, and contributing to data analysis for HR planning and decision-making.

Responsibilities

• Provides advice and support to managers and staff on human resources related matters.
• Keeps abreast of developments in various areas of human resources.
• Reviews requests, signs job offers and coordinates onboarding of new staff.
• Prepares and presents cases to appointment and promotion bodies.
• Serves as ex-officio in examinations boards.
• Monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions including preparation of personnel actions, transactions related to onboarding and separations, processing of contracts, and others.
• Supervises and monitors the work of the human resources assistants in carrying out all human resources transactions related to onboarding, including preparation of personnel actions, onboarding clearances and other.
• Administers and provides advice on salary and related benefits, travel and entitlements.
• Provides advice on interpretation and application of policies, regulations and rules.
• Reviews and provides advice on exceptions to policies, regulations and rules.
• Determines and recommends benefits and entitlements for staff on the basis of contractual status.
• Approves certain entitlements in ERP systems, such as education grant and other, as per established workflows.
• Reviews and endorses recommendation for on-boarding entitlements of the candidate by the client offices, including step-in-grade on initial appointment.
• Designs plans and conducts period entitlements monitoring exercises and provides reports on the findings and recommendations to other stakeholders.
• Provides induction orientation and briefing to new staff members.
• Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
• Performs other duties as required.

Requirements

• An advanced university degree (Master's degree or equivalent) in public or business administration, human resources management or related area is required.
• A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of an advanced degree.
• A first-level university degree and no experience will be accepted for candidates who have passed the Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
• A minimum of two (2) years of progressively responsible experience in human resources management, administration of entitlements and benefits, conditions of service and compensation or related area, is required.
• No experience is required for candidates who have passed the United Nations Young Professional Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
• Experience in administering complex staff entitlements within an Enterprise Resource Planning (ERP) system such as SAP (UMOJA) or an equivalent is required.
• Experience in performing HR administration within a Global Service Centre environment is desirable.
• Experience in staff administration using Client Relationship Management (CRM) systems is desirable.
• Experience in the application and interpretation of staff rules, procedures and practice in the United Nations common system, or other similar international organization is desirable.

Skills

• Human Resources Management
• Administration of Entitlements
• Benefits Administration
• Conditions of Service Administration
• Compensation Management
• Enterprise Resource Planning
• SAP UMOJA
• HR Administration
• Global Service Centre Operations
• Client Relationship Management
• Staff Rules Interpretation
• Recruitment and Placement
• Staff Development
• Data Analysis for HR Planning
• Supervision of HR Assistants

Languages

English, French