Protection Technical Officer

The Protection Technical Officer provides technical support and oversight to ensure quality and effective delivery of Child Protection and Gender-Based Violence programming through partner support, case management supervision, capacity strengthening, quality assurance, monitoring, coordination, and programme support. The role involves ensuring protection interventions follow national SOPs, inter-agency guidance, international standards, donor requirements, and Plan International policies, applying child-centred, survivor-centred, gender-sensitive, trauma-informed, and rights-based approaches.

Responsibilities

• Provide technical guidance and supervision to implementing partners on CP and GBV programming, including case management interventions
• Technically supervise partner CP caseworkers, in coordination with relevant partner staff, and provide ongoing training, coaching, mentoring, and technical support to protection staff
• Strengthen case management quality assurance, referral pathways, service mapping, and adherence to national SOPs, international standards, best practice, and mandatory reporting requirements
• Support partners to maintain appropriate, ethical, and confidential data collection and information management systems, including CPIMS+, Primero, and GBV Information Management Systems where applicable
• Monitor the timely and accurate updating of CP and GBV case management databases, including monthly data review, and compile and analyse protection data to inform programme quality, learning, evidence generation, and advocacy
• Conduct regular field monitoring visits to assess programme quality, progress, compliance, and implementation challenges; identify technical quality gaps, provide solutions, and support corrective actions and programme modifications where required
• Contribute to programme design, technical strategy, proposals, reporting, technical tools, and programme innovations
• Promote protection mainstreaming and integrated programming across sectors
• Ensure safe programming, safeguarding, gender equality, inclusion, accountability, and “do no harm” principles are embedded across interventions
• Provide regular updates on protection trends, gaps, case management, and referral response to the Protection Manager
• Work closely with partners and the Protection Manager to ensure coordinated and effective programme implementation
• Provide administrative and operational support to the Protection Department, including planning, documentation, reporting, coordination, logistics, procurement, financial follow-up, meetings, and trainings
• Support the implementation of Plan International’s Child Protection Policy, Gender Equality and Inclusion Policy, Code of Conduct, and relevant standards and procedures
• Complete and maintain timely documentation and reports related to trainings, capacity-strengthening activities, and other programme activities
• Participate in national protection coordination meetings, Plan International meetings, relevant trainings and Training of Trainers activities, and liaise with protection actors, service providers, and other relevant stakeholders to strengthen coordination, referral pathways, and access to services.

Requirements

• A Bachelor’s degree in Social Work or a related field
• At least 4 years’ demonstrated experience in protection programming, preferably in a technical role
• Strong experience in CP and GBV programming, including areas such as child labour, girls’ rights, and child marriage
• Experience in CP/GBV case management, technical supervision, partner capacity strengthening, monitoring, and quality assurance
• Strong knowledge of national Case Management SOPs, global minimum standards, inter-agency guidelines, and protection principles
• Experience with CPIMS+, Primero, GBV Information Management Systems, or similar systems is desirable
• Strong understanding of protection information management, ethical data collection, data analysis, and reporting
• Experience contributing to programme design, proposals, reporting, learning, and evidence generation
• Good understanding of the Lebanon context, particularly issues affecting children, young people, girls, women, and vulnerable populations
• Knowledge of Lebanese laws relating to children’s rights, women’s rights, and gender equality
• Experience working with NGOs, INGOs, partners, and/or humanitarian and development programmes
• Excellent facilitation, training, communication, and reporting skills
• Proficiency in Microsoft Word and Excel
• Strong teamwork, initiative, resilience, adaptability, self-motivation, and ability to work under pressure
• Strong cultural and gender sensitivity and commitment to child safeguarding
• Ability to balance field and office-based work and travel frequently to Akkar, Tripoli, and North Beqaa, including occasional overnight stays
• Excellent written and spoken English and Arabic

Skills

• Protection Programming
• Child Protection Programming
• Gender-Based Violence Programming
• CP/GBV Case Management
• Technical Supervision
• Partner Capacity Building
• Monitoring and Quality Assurance
• Case Management SOPs
• Inter-agency Guidelines
• Protection Principles Application
• CPIMS+
• PRIMERO
• GBV Information Management System
• Protection Information Systems
• Ethical Data Practices
• Data Analysis
• Programme Design
• Proposal Writing
• Reporting
• Evidence Generation
• Lebanese Child Rights Law
• Gender Equality Law
• NGO and INGO Collaboration
• Facilitation Skills
• Training Delivery
• MS Word
• MS Excel
• Child Safeguarding
• Cultural Sensitivity
• Gender Sensitivity

Languages

English, Arabic