Communications Assistant

The Communications Assistant supports the Brand and Communications Unit in delivering communications, visibility, and documentation support for the Emergency Response Fund project and programme teams in Borno State. The role involves social media management, media relations, content gathering, documentation, and ensuring consistent application of Plan International's brand and safeguarding standards.

Responsibilities

• Support the Communications Advisor and Brand and Communications Unit to implement communications plans for the Emergency Response Fund project and other programme activities in Borno State.
• Gather, draft and organise field content, including human-interest stories, photos, quotes, captions, case studies and programme updates, ensuring informed consent and safeguarding requirements are met.
• Support social media management by developing draft posts, captions, content calendars and visual briefs, and by tracking engagement and performance of published content.
• Assist with media relations activities, including maintaining media contact lists, supporting press engagements, drafting media materials and tracking media coverage.
• Maintain documentation and tracking systems for communications requests, field visits, visibility materials, content approvals, media coverage and project communications outputs.
• Provide brand support to programme teams and partners in Borno State, including reviewing visibility materials, advising on correct logo use and ensuring compliance with Plan International’s brand guidelines.
• Support the development of newsletters, factsheets, briefs, reports, presentations, success stories and other communications products as required.
• Coordinate with field teams to identify communication opportunities, document project achievements and capture evidence of impact for internal and external audiences.
• Ensure all communications activities are conducted in accordance with Plan International’s safeguarding, dignity, consent, data protection and ethical storytelling standards.

Requirements

• A degree or Higher National Diploma in Communication, Journalism, Mass Communication, Media Studies, Development Communication, English, Social Sciences or a related field.
• Completion of NYSC is compulsory.
• At least two years of relevant experience in communications, documentation, media relations, social media management, content gathering or visibility support, preferably in a humanitarian or development context.
• Strong writing, editing and proofreading skills, with the ability to develop clear stories, captions, reports and updates for different audiences.
• Good understanding of photography, videography, consent processes, safeguarding requirements and ethical documentation of children and programme participants.
• Experience supporting social media content development, media monitoring, communications tracking and documentation systems.
• Experience working in Borno State or in humanitarian response settings, including with displaced populations and vulnerable communities.
• Ability to communicate effectively in English and Hausa; knowledge of Kanuri or other local languages spoken in Borno State is an advantage.
• Working knowledge of basic design tools, social media platforms, Microsoft Office applications and simple content management or tracking tools.

Skills

• Communications
• Media Relations
• Social Media Management
• Content Gathering
• Visibility Support
• Writing
• Editing
• Proofreading
• Photography
• Videography
• Consent Processes
• Safeguarding
• Ethical Documentation
• Social Media Content Creation
• Media Monitoring
• Communications Tracking
• Documentation Systems
• Humanitarian Communication
• Microsoft Office Suite
• Basic Design Tools
• Content Management

Languages

English, Hausa