Payroll Centre Team Lead, HR Operations

The Payroll Centre Team Lead will oversee an operational team responsible for managing everyday payroll operations up to the production of payment files. The role involves leading the Payroll Centre team, providing advice on complex HR issues, contributing to HR reform projects, and ensuring quality and timeliness of payroll services within the OECD.

Responsibilities

• Support the Head of the Staff and Technical Expertise Hub in the management of the hub.
• Lead the Payroll Centre team responsible for payroll, as well as delivery of HR operational services, ensuring quality, timeliness and consistency.
• Provide advice and guidance, including to senior management, on a wide range of complex HR issues, in line with the Organisation's Staff Regulations and Rules and liaising with HRM Legal Advisors, as required.
• Identify and capitalise on business process improvement opportunities to increase efficiency and effectiveness, in accordance with the HR Strategy and work plan.
• Liaise and maintain effective working relations within HRM and with other partners to ensure a cohesive corporate approach, and champion best practices.
• Handle sensitive situations with tact and discretion, escalating to the Head of the Staff and Technical Expertise Hub when necessary.
• Contribute actively to further foster a collaborative and inclusive work environment and Organisational culture.
• Participate and support the Head of the Staff and Technical Expertise Hub in HR reform projects related to payroll activities.
• Actively co-ordinate with relevant HRM teams to ensure that any policy and procedural changes are communicated in an inclusive and accessible manner.
• Contribute to the management of the staff absence system.
• Ensure that changes to the structure of the Directorates are implemented.
• Contribute to the identification of problems and proposed possible improvements to related IT systems.
• Carry out tests and help to validate changes to systems and new functions prior to implementation.
• Check the pay of officials leaving the Organisation (annual leave, allowances, etc).
• Approve calculations of leaving allowances to be paid, depending on the different pension schemes and currency or review calculations made by the other members of the team.
• Check the discharge with the various departments concerned before releasing the payments and ensure data consistency between the different systems while adhering to the payment calendar.
• Calculate allowances payable in the event of a separation.
• Provide high-quality customer service, in coordination with the relevant parties involved.
• Contribute to other tasks falling under the Centre’s remit.
• Replace the Head of the Staff and Technical Expertise Hub in their absence.

Requirements

• A university degree in business, human resource management, administration, accounting, compensation & benefits or a closely related field.
• At least five years of experience in payroll HR activity and advisory, preferably in an International Organisation, including experience leading a team.
• Knowledge of HR payroll, rules and procedures of an international organization would be an advantage.
• Experience supervising and leading a small team/unit is preferred.
• Excellent knowledge and experience in the use of Microsoft Office Suite (Word, Excel, Outlook).
• Very good knowledge of human capital management (HCM) systems (e.g. SAP HCM, SmartRecruiters) and/or the ability to learn new systems quickly.
• Fluency in one of the two OECD official languages (English and French) and good knowledge of the other.
• Very good drafting skills in both languages is required.

Skills

• Payroll Management
• HR Advisory Services
• Team Leadership
• Payroll Rules and Procedures
• Microsoft Office Suite
• Excel
• Word
• Outlook
• Human Capital Management
• SAP HRIS
• SmartRecruiters
• Payroll Operations Management
• HR Reform Projects
• Payroll Quality Assurance
• Payroll Timeliness
• Drafting Skills

Languages

English, French