Junior Back Office Operations Officer

The Junior Back Office Operations Officer will contribute to automation projects, optimize accounting processes, and enhance data management systems within the Payroll Administration Unit. The role involves pension accounting, payment management, and ensuring compliance with financial standards in a dynamic, multicultural environment.

Responsibilities

• Contribute to the back-office automation project aimed at streamlining and modernizing workflows, particularly in pension accounting and payment management.
• Review and restructure existing working files to ensure alignment with evolving operational needs and effective integration with systems such as SAP, ERP, HR Access, and other financial tools.
• Play a key role in the implementation of innovative solutions to increase efficiency in financial control, reconciliations, reporting, and routine tasks.
• Analyse existing processes, identify inefficiencies and implement practical improvements while maintaining appropriate approval and segregation-of-duties controls.
• Recommend actions and build, test and implement robust plans to strengthen business continuity and reduce risks in effecting timely payment to pensioners.
• Contribute to the bookkeeping of accounting records for pension funds, including contributions, payroll transactions, and payments.
• Ensure compliance with IPSAS standards while maintaining the accuracy and timeliness of financial records.
• Record and reconcile receivables, cessations of rights, tax adjustments, exchange-rate differences and banking charges.
• Liaise with external providers and financial institutions to validate all reconciliations.
• Transmit certified accounting reports and audit documentation to the organisations concerned and maintain complete supporting records.
• Prepare and monitor invoices for pension related activities, vendor services, and other financial obligations.
• Ensure timely payment processing and resolution of discrepancies.
• Provide support to PAU payroll and pension officers when required in analysing payroll instructions, completing updates within the payroll system and verifying results including full payroll reconciliations.

Requirements

• Post-secondary education in accounting and/or finance or equivalent experience.
• Certification in project management (e.g., PMP, PRINCE2) would be an advantage.
• A minimum of three years’ experience in accounting/bookkeeping, preferably for pension or payroll operations.
• Proven track record in leading automation or process optimisation projects, preferably related to pension or payroll operations.
• Advanced proficiency in Excel, including financial modelling and data analysis.
• Hands on experience with SAGE, SAP, other ERP, pension / payroll system would be an asset.
• Familiarity with data visualization tools (e.g., Power BI) is desirable.
• Fluency in the two OECD official languages (English and French), both written and spoken.

Skills

• Accounting
• Bookkeeping
• Payroll Operations Management
• Pension Accounting
• Project Management
• Process Optimization
• Financial Modelling
• Data Analysis
• Excel
• SAGE
• SAP
• ERP Systems
• Pension Systems
• Payroll Software
• Data Visualization
• Power BI

Languages

English, French