Protection Officer

The Protection Officer monitors and mitigates risks, manages protection activities including Community Feedback Mechanisms (CFM) and Accountability to Affected Population (AAP), and contributes to quality programming and organizational learning within NRC's protection program in Uror, South Sudan.

Responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines.
• Coordinate cross-sectoral collaboration with WASH and Shelter and other relevant sectors and clusters.
• Lead SIP and inclusion analysis to inform the implementation of SSHF projects.
• Train staff on SIP/Protection mainstreaming and safeguarding.
• Follow up on reported safeguarding cases and ensure they are handled in an appropriate manner.
• Prepare and develop status reports as required by management.
• Lead the monitoring of NRC safeguarding policies, standards, and procedures across the designated education projects.
• Promote the rights of refugees and displaced people in line with NRC's advocacy strategy.
• Promote and share ideas for technical improvement.
• Manage the project’s community Feedback Mechanisms, ensuring the community remains central to the intervention.
• Receive complaints and feedback from Project Participants on NRC feedback channels; logging and entering data in the database, acting and following up on each case according to the SOPs.
• Plan and implement community engagement, sensitisation, information dissemination, and awareness-raising activities.
• Conduct the mapping of the services available within the geographical area of responsibility, both internally and externally.
• Identify cases of protection concerns at household and community level for referral to internal services or specialised agencies.
• Report protection incidents, concerns, and challenges identified within target communities to the Protection Coordinator.
• Identify potential hot spots, protection from violence risks or areas in need of assessment in order to prevent violence or coercion from occurring or ensuring an effective response after the fact.
• Support in planning and facilitating community members and stakeholder training, developing training materials, writing training reports and managing logistics.
• Identify and mitigate potential protection risks related to the Monitoring and Assessment.
• Assess, promote, and document ideas for technical improvement and further programme development options and to ensure Safe and Inclusive Programming.
• Development and implementation of Safe and inclusive programming action plans.
• Organizing and delivering trainings and workshops on protection mainstreaming activities.
• Ensure assistance and services avoid creating risks and minimize existing protection risks.

Requirements

• Degree/Diploma in Social Sciences, or a related field.
• 2 – 3 years of relevant professional experience in protection programming in a displacement settlement.
• Previous working experience with host communities, IDPs and returnees, and in remote environments.
• Experience from working as a Project Officer in a humanitarian/recovery context.
• Previous experience from working in complex and volatile contexts.
• Some knowledge of English.
• Experience conducting community engagement processes, consultations, and/or participatory assessments is an advantage.
• Understand rights and protection issues of displacement-affected populations, experience in working on displacement-related issues is an advantage.
• Self-motivated with well-developed organizational and communication skills.
• Very strong interpersonal and teamwork skills; collaborative approach with the ability to work within different cultural environments.
• Computer proficiency in Word and Excel.
• Proficiency in data collection and reporting.
• Strong understanding of protection principles, likely protection concerns in the context, and best practices.

Skills

• Protection Programming
• Displacement Issues
• Community Engagement
• Participatory Assessment
• Project Management
• Humanitarian Experience
• Working with IDPs
• Working with Host Communities
• Protection Principles Application
• Risk monitoring
• Community Feedback Mechanisms
• Accountability to Affected Populations
• Data Collection
• Reporting
• Word
• Excel

Languages

English