Monitoring, Evidence, Accountability and Learning Coordinator CAR Bouar

The Monitoring, Evidence, Accountability and Learning (MEAL) Coordinator will coordinate and adapt NRC's MEAL systems and standards at the Area level in Central African Republic. The role ensures effective implementation of MEAL systems, provides technical supervision, capacity building, and guidance to MEAL and program teams, and bridges strategic MEAL frameworks with practical project application to support evidence-based decision making and learning.

Responsibilities

• Manage direct reports including performance management, recruitment, onboarding and staff development ensuring duty of care.
• Support and contribute to development and implementation of MEAL systems, SOPs, guidelines and tools.
• Coordinate implementation and harmonization of NRC MEAL systems, SOPs and standards at Area level.
• Provide technical support to MEAL staff and program focal points for evaluations, results monitoring and assessments.
• Ensure evidence from results monitoring, evaluations and community feedback mechanisms is collected, synthesized and used to adapt MEAL tools, systems and learning processes.
• Contribute to evaluations, learning exercises and deployment of digital MEAL systems.
• Support partners and consortium members to strengthen MEAL systems, harmonize tools and contribute to joint learning.
• Ensure compliance with NRC policies, guidelines and procedures, especially MEAL related.
• Provide technical support to program teams on design and implementation of multisectoral/integrated/thematic evaluations ensuring quality of tools, sampling, data collection and analysis per MEAL standards.
• Support inclusion, collection and analysis of indicators related to cash transfer and market-based interventions where applicable.
• Consolidate MEAL evidence at Area or thematic level to inform strategy and learning agenda.
• Train program and partner staff on data collection tools, results monitoring methodologies and safe data management practices.
• Support harmonization of MEAL approaches with consortium partners.
• Coordinate with partners to ensure joint evaluations and results monitoring are aligned.
• Provide rapid MEAL support to emergency response interventions (PDMs, data verification).
• Provide technical support to database management officer.
• Ensure outcomes are entered into GORS by the 5th of the month preceding data collection.
• Organize monthly sessions to eliminate double counting of participants.
• Verify and validate GORS data used in presentations before PCM meetings.
• Participate in periodic data quality control processes.
• Ensure inclusion and standardization of cross-cutting indicators (SIP, gender, age, disability) in all evaluations and results monitoring.

Requirements

• Minimum 3 years of experience in MEAL, including at least 2 years in a management position within an international NGO, preferably in emergency or post-conflict contexts, with experience working with internally displaced persons (IDPs).
• Minimum BAC+3 level in statistics, information systems management, social sciences, development studies or related field. Candidates without the mentioned degree but with at least 5 years of relevant experience may also be considered.
• Additional training in monitoring and evaluation is desirable.
• Skills in data analysis, trend interpretation and results communication.
• Experience coordinating MEAL activities remotely.
• Strong analytical skills, report writing and concise survey review capabilities.
• Experience coordinating with the UN system, international NGOs, donors and local authorities in the field.
• Technical expertise in program evaluation methodologies and approaches.
• Experience facilitating participatory discussions, learning workshops and capacity building activities.
• Proficiency in standard Microsoft Office applications (Word, Excel, PowerPoint, Outlook); experience with Microsoft 365 collaborative tools (SharePoint, Teams, OneDrive, Planner) is an asset.
• Experience developing XLS and/or KoBo forms and ability to transfer these skills to colleagues.
• Good command of French; English proficiency is an asset.
• Good communication and interpersonal skills.
• Good knowledge of the intervention area context.
• Knowledge of one or more local languages spoken in the intervention area.
• Strong organizational and teamwork skills.
• Good cultural awareness and sensitivity.
• Highly accessible, reliable and confidential.
• Knowledge of NGO operations and humanitarian sector dynamics.
• Ability to work in multicultural environments.

Skills

• Monitoring and Evaluation
• MEAL Coordination
• Data Analysis
• Trend Interpretation
• Results Communication
• Program Evaluation
• Report Writing
• Survey Review
• Remote MEAL Implementation
• Participatory Facilitation
• Learning Workshops
• Capacity Building
• Microsoft Office Suite
• MS Office 365
• XLS Form Development
• KoBo Form Development
• NGO Operations
• Humanitarian Context Knowledge
• Multicultural Work Environment
• Stakeholder Coordination

Languages

French, English