Information, Counselling and Legal Assistance (ICLA) Assistant

Norwegian Refugee Council

Location:
Semera, Ethiopia
Category:
Professional Staff
Posted Oct 1, 2026Apply by Oct 16, 2026 (7d left)
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The ICLA Assistant supports the day-to-day implementation of the Information, Counselling and Legal Assistance Programme in Gerani and Sibaybi woredas of Afar. The role involves facilitating legal assistance activities, providing counselling on legal and civil documentation, and supporting project monitoring and reporting.

Responsibilities

  • Develop annual activity and work plans
  • Promote and share ideas for improvement and necessary changes in activities
  • Cooperate with relevant partners and local authorities
  • Implement delegated ICLA programme activities according to plan of action
  • Ensure proper filing of all project documents
  • Prepare and develop progress reports as required by management
  • Ensure that projects target project participants most in need, and explore and assess new and better ways to assist
  • Demonstrate commitment to NRC’s mission, vision and value
  • Provide and facilitate information, counselling, legal assistance project activities to project participants in line with NRC policies, strategies, and work plans
  • Accurately record all ICLA activities in line with NRC policy and using templates and guidance provided by NRC
  • Facilitate and provide information on legal and civil documentation (LCD), rights and entitlements to project participants in accordance with agreed information scripts
  • Provide legal counselling on LCD and HLP topics
  • Assist ICLA Project participants to resolve their LCD and HLP issues independently
  • Assist provision of LCD and HLP training using NRC approved materials and templates
  • Participate in assessments, monitoring and profiling exercises as agreed with line managers
  • Ensure that ICLA activities are carried out in line with appropriate NRC ICLA SOPs
  • Perform any other tasks as requested by ICLA line managers

Requirements

  • University Degree in Law, Political Science, Sociology, or any related field to this position
  • A minimum of 1 year work experience in similar field of work
  • Experience from working in a humanitarian/recovery context
  • Documented results related to the position’s responsibilities
  • Strong communication, interpersonal, analytical and negotiation skills
  • Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
  • Understanding Humanitarian intervention and contested areas
  • Willing to spend more time at the field level and ready to learn
  • Knowledge of humanitarian principles and code of conduct is essential
  • Knowledge of Amharic language is mandatory and good in spoken and written English
  • Diplomatic
  • Ability to work under pressure and with limited supervision in a challenging environment
  • Pro-active, goal-oriented and results driven
  • Flexible and creative
  • Excellent communication skills
  • A sense of humor

Skills

  • Legal Assistance
  • Counseling Services
  • Humanitarian Interventions
  • Humanitarian Principles
  • Negotiation Skills
  • Analytical Skills
  • Project Monitoring
  • Report Writing
  • Multitasking
  • Deadline Management
  • Communications Skills
  • Interpersonal Skills
  • Field Work Experience
  • Diplomacy Skills
  • Working Under Pressure

Languages

Amharic, English