Translation Project Manager

The Translation Project Manager supports the execution of translation assignments, ensuring that translation projects run smoothly and efficiently and meet clients' expectations. The role involves overseeing the entire life-cycle of translation projects, coordinating freelancers, and maintaining communication with stakeholders.

Responsibilities

• Oversee the entire life-cycle of translation projects under the guidance of the Deputy Head, Linguistic Services and Digital Transformation Lead.
• Support coordination of freelancers’ work and translation request planning.
• Ensure consistent communication between and with all stakeholders involved in the projects.
• Identify potential efficiency gains and recommend improvements throughout the translation project life-cycle.
• Continuously improve client relationship management skills and manage client expectations.
• Maintain awareness of priority levels for documents per committee, topic, and document type.
• Establish and maintain continuous contact with customers to process demand effectively and meet their needs and expectations.
• Perform any other related duties as assigned.

Requirements

• Successfully completed university-level training in translation or hold a degree in a relevant discipline.
• At least 3 years of relevant experience in translation project management/translation demand processing.
• Experience with Computer Aided Translation (CAT) and collaborative tools such as Office365 and SharePoint.
• Professional certification in project management (e.g., PRINCE2®).
• Minimum levels of NATO’s official languages (English/French): VI (Proficiency) in one; V (Advanced) in the other.
• Knowledge of specialized fields related to NATO topics and other NATO languages and partner countries is an advantage.
• Ability to handle stress, changes, delays, interruptions and unexpected events, multitask and prioritize work.
• Prior experience tasking/assigning work to cross-functional teams, particularly in an international environment.

Skills

• Translation Project Management
• Translation Demand Processing
• Computer Aided Translation
• CAT Tools
• MS Office 365
• SharePoint Development
• Project Management Certification
• Prince2
• Multitasking
• Work prioritization
• Cross-Functional Coordination
• International Team Leadership
• Translation Lifecycle Management
• Stakeholder Communication

Languages

English, French