Staff Assistant (Civilian Personnel)

The Staff Assistant (Civilian Personnel) supports the Human Resources Management Division by executing personnel administration for NATO international civilian personnel and advising staff and management. Key responsibilities include managing contracts, employee performance management, and modernizing onboarding and HR processes.

Responsibilities

• Modernize onboarding processes by implementing automated processes and optimizing procedures to streamline new-hire integration and enhance engagement.
• Participate in the digitization and automation of employee lifecycle processes to reduce manual effort, enhance operational efficiency, and ensure accurate data management across HR systems.
• Implement Human Resources programmes including staffing, employment processing, health and welfare benefits, training, records and performance management, safety, succession planning, employee relations, retention, deployments, and personnel transactions.
• Assist in developing HR solutions and improving manager and employee performance by identifying and resolving issues, providing coaching and counselling, and ensuring compliance with the performance management system.
• Review staff complaints or grievances related to performance and initiate actions to resolve them.
• Assist in completing special projects.
• Assist in preparing reports, papers, and briefings by collecting, analysing, and summarising data and trends, and supporting special projects.
• Ensure compliance with international and national legal requirements by studying, anticipating, and enforcing legislation, and advising management on necessary actions.
• Assist in planning, drafting, and implementing operational plans, policies, and procedures for NATO civilian deployments, providing expert advice on deployment issues and coordinating pre-deployment preparation, training, and out-processing of NATO civilian staff.

Requirements

• Higher Secondary education and intermediate vocational training in human resources management, business administration, law, social sciences, or related field, public administration or related discipline which might lead to a formal qualification with 2 years’ experience, OR Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
• Experience in Staff Acquisition, Performance Management, Training Management, Maintaining Employees Files, People skills, Resolving Conflict, Employment Law, Project Management, Reporting Skills, Verbal Communication, Administrative Writing Skills and Employee Relations Management.
• Experience in personnel administration and personnel management.
• Professional experience in office/general administration practices.
• Experience in application of Personnel Regulations.
• Experience in Employee Performance Management.
• In-depth working knowledge of MS Office Word, and practical knowledge for Excel, Power Point, SharePoint and Outlook programs.
• Sufficient English proficiency is essential as work is conducted mainly in English.
• Desirable qualifications: Experience in an international organization or military environment.
• Desirable qualifications: German language proficiency.

Skills

• Staff Acquisition
• Performance Management
• Training Management
• Conflict Resolution
• Employment Law
• Project Management
• Reporting Skills
• Verbal Communication
• Administrative Writing
• Employee Relations
• Personnel Administration
• Personnel Management
• Office Management
• Employee Performance Management
• MS Word
• Excel
• Power Point
• SharePoint Development
• Outlook
• Employee File Management
• Personnel Regulations

Languages

English, German