Manager, (Community Relations and Production)

The Manager for Community Relations and Production at NATO's Joint Force Command Naples leads the Community Relations and Internal Communication functions, managing media relations, local government and educational institution contacts, and overseeing public affairs products and budget. The role supports strategic communications and public affairs activities to enhance the HQ's mission and public image.

Responsibilities

• Principal assistant and senior advisor to the Public Affairs Advisor (PAA).
• Acts as Chief Public Affairs Officer (CPAO) in the absence of the PAA.
• Manages all aspects of the Community Relations and the Internal Communication functions/programmes maintaining relations with media, local government, educational institutions, local business and professional leadership groups.
• Assists in the distribution of Press Releases and other PAO products, as directed.
• Supervises the development of PAO contributions to HQ workflow and products.
• Generates products aimed at the international media and the general population as part of the PAA Community Relations effort.
• Prepares, conducts and updates PA briefings for visitors.
• Proposes the production of promotional items for PAA.
• Screens all Command Group Taskers (CGT), incoming correspondence, documents and messages, and draws attention to items of special interest to ensure information flow into and out of the Branch.
• Assigns responsibility for CGT response actions to Branch subject-matter experts, monitors CGT responses through the ‘Tasker Tracker’ procedure and follows up on deadlines.
• Enforces intra-office and organizational suspenses on tasks.
• Directs delegated supervision and management of the activities of the PA office.
• As the Branch fund manager, stays abreast of the Branch budget through the NATO Automated Financial System (NAFS) and prepares and processes the yearly budget and mid-year review.
• Supports the Branch Head and maintains oversight of funds by tracking, control, and analysis of Branch funds, and provides status reports as required.
• Tracks budgetary expenditures and provides for their distribution and updating as required.
• Supervises office administrative functions.
• Directs and oversees internal information and community relations, in close co-ordination with Media Relations and based on HQ PA Plan.
• Undertakes work as part of a project team or working group as directed or assigned.
• Holds delegated Fund Manager authority within the HQ for the funding of assigned functional area activities and tasks.

Requirements

• University Degree in Journalism, Public Relations or related field, and 4 years post related experience, or Higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation, with 5 years of post-related and 2 years of function-related experience.
• Proven experience producing news releases media products and other press briefing material.
• Broad experience conducting press conferences, responding to media queries and analyzing media stories.
• English - SLP 3333 - (Listening, Speaking, Reading and Writing).
• Italian – The host nation language is required.
• Masters Degree in Public Relations, or related field (desirable).
• NATO Course: ETE-ET-1032 – Staff Orientation Course (NU) (desirable).
• NATO Course: STC-PA-2548 - Public Affairs Policy Indoctrination (desirable).
• Previous experience in a military PA environment and joint multinational environment (desirable).
• Previous multimedia experience (desirable).
• Deployment experience (desirable).

Skills

• News Release Production
• Media Product Development
• Press Briefing Material
• Press Conference Management
• Media Query Response
• Media Story Analysis
• Community Relations Management
• Internal Communications
• Public Affairs
• Strategic Communications
• Budget Management
• Local Government Liaison
• Educational Institution Liaison
• Military Public Affairs
• Multinational Experience
• Multimedia Production
• Deployment Experience

Languages

English, Italian