Head of Learning Innovation and Digital Transformation

Lead the teams, resources, and programs that keep the NCI Academy at the leading edge of learning and capability development. Drive innovation projects, champion smart use of technology, and deliver lasting learning and development impact across NATO.

Responsibilities

• Set the Branch’s innovation strategy, aligned with the Academy’s mission and the NCIA Strategic Plan.
• Lead artificial intelligence adoption across learning design, delivery, assessment and workforce analytics.
• Champion staff-led innovation, creativity and continuous improvement.
• Transform learning and administrative processes to improve efficiency, quality and value.
• Guide emerging technology adoption, working with technical partners to ensure strategic alignment and cybersecurity compliance.
• Manage innovation projects from idea to operational adoption, securing funding and delivering measurable results.
• Lead change management, empowering staff to embrace new technologies and ways of working.
• Build cross-functional and external partnerships, and advise senior leadership on innovation priorities.
• Lead, mentor and develop an inclusive, multidisciplinary team.

Requirements

• A Master’s degree at a nationally recognized/certified University in a related discipline (such as Innovation, Technology, Business Administration) and 5 years post-related experience. Or a Bachelor’s degree with 8 years post related experience.
• Substantial senior leadership experience driving innovation across people, processes and technology.
• A demonstrated record of leading complex, multidisciplinary innovation projects in a large organization, preferably in education or training.
• Proven experience managing change and fostering creativity and continuous improvement.
• Strong understanding of and demonstrable experience with agile project management methodologies, Product Management and Value Management.
• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders and build strong partnerships.
• Fluency in English, both written and spoken.

Skills

• Innovation Leadership
• Digital Transformation
• Agile Project Management
• Product Management
• Value Management
• Change Management
• Continual Improvement
• Stakeholder Engagement
• Learning and Development
• Technology Implementation
• Programme Management
• Communications Skills
• Multi-Disciplinary Project Management

Languages

English