Commercial Operations Officer

The Commercial Operations Officer supports NATO DIANA by analyzing emerging technology markets, conducting market research, and providing strategic insights to foster growth opportunities for innovators. The role involves integrating data analytics and market intelligence to influence DIANA's support for emerging technologies and start-ups.

Responsibilities

• Provide forward-looking perspectives on emerging technology markets and trends.
• Integrate internal and external data sources to identify patterns, trends, strategic insights, and competitive opportunities for DIANA innovators.
• Conduct market research and analysis to understand defence customer demand and map commercial solutions able to solve Allied defence problems.
• Identify opportunities to improve data quality and collection across teams to inform how DIANA delivers growth support for innovators.
• Prepare executive briefings, market assessments, competitive analysis, and strategic presentations for senior leadership.
• Perform any other related duties as may be required.

Requirements

• A Bachelor’s degree from a nationally recognised/certified university in business, marketing, economics or a related field, together with at least two years of relevant professional experience; or, exceptionally, at least six years of progressive relevant professional experience in lieu of a degree.
• A minimum of two years of relevant professional experience in market research and analysis, business intelligence, commercial insights, data analytics or a related field.
• Demonstrated experience using business intelligence tools, such as Power BI or Tableau, and Python-based analytics or automation to analyse and present data.
• Demonstrated experience translating market research, commercial insights or technology assessments into evidence-based recommendations that support strategy development, portfolio management or growth initiatives for emerging technologies or start-ups.
• Proven ability to conduct quantitative analysis, interpret complex datasets and communicate clear, actionable insights to support organisational decision-making.
• Possess the following minimum proficiency levels in NATO’s official languages (English and French): Level V (“Advanced”) in one language and Level I (“Beginner”) in the other.
• A Master’s degree in business, economics, data analytics, technology management or another relevant field (desirable).
• Knowledge of defence, security, dual-use or emerging-technology markets and ecosystems (desirable).
• Experience producing concise, evidence-based insights for senior leaders while also undertaking the underlying data collection, validation and analysis (desirable).

Skills

• Market Research
• Business Intelligence Reporting
• Data Analytics
• Power BI
• Tableau
• Python Analytics
• Quantitative Analysis
• Commercial Insights
• Strategy Development
• Portfolio Management
• Emerging Technology Markets
• Data Presentation
• Data Validation
• Evidence-Based Recommendations
• Technology Assessment
• Organizational Decision-Making

Languages

English, French