Senior Programme Management Officer

The Senior Programme Management Officer is responsible for leading policy development, providing advice on conduct and discipline issues, supporting conduct and discipline teams, monitoring investigation reports, coordinating gender mainstreaming, managing outreach and training activities, and leading data analysis efforts within the Conduct and Discipline Service of the UN Secretariat in Nairobi.

Responsibilities

• Takes the lead to initiate analysis, propose and develop new policies, monitor and assess effects of guidelines and propose corrective actions and liaise with missions Conduct and Discipline Teams and the Office of Internal Oversight Services (OIOS).
• Provides sound and innovative advice on conduct and discipline issues to the Chief of CDS and serves as the deputy within the Service.
• Provides support and advice to, and works closely with conduct and discipline teams and conduct and discipline focal points when necessary, and in particular with regard to on-going case related matters.
• Monitors, analyzes and reviews investigation reports, Board of Inquiry reports and Office of Internal Oversight Services (OIOS) reports and takes appropriate action in personnel disciplinary cases; identifies problems and issues to be addressed and initiates corrective actions.
• Ensures implementation of gender mainstreaming guidelines by assessing the implications for men and women of any planned action, including legislation, policies or programmes, in all areas and at all levels.
• Coordinates policy development: reviews and draft policies and procedures on conduct and discipline issues and consult with internal and external entities with respect to implementation; ensure coherence between discipline-related policies, procedures and guidelines relating to all categories of UN peace operations' personnel.
• Supervises preparation of various written outputs, e.g. background papers, analysis, substantial sections of reports and studies, inputs to publications, etc.
• Directs substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
• Manages outreach activities; designs and conducts training workshops, seminars, etc., makes presentations on assigned topics/activities.
• Takes the leads in developing strategies and measures to address conduct and discipline issues during the planning, implementation, monitoring and evaluation and liquidation of UN peace operations.
• Serves as an effective spokesperson and establishes collaboration and partnerships with key officials at all levels inside and outside the organization.
• Ensures effective utilization, supervision and development of staff; Guides, evaluates and mentors staff.
• Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting.
• Ensures that everyone can discover, access, integrate and share the data they need.
• May perform other duties as required.

Requirements

• Advanced university degree (Master’s degree or equivalent) in business or public administration, management, economics or a related field is required.
• A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.
• A minimum of ten (10) years of progressively responsible experience in human rights, law, dispute resolution processes, project or programme management, administration or related area is required.
• A minimum of five (5) years of experience in analyzing problems relating to conduct and discipline matters is required.
• Experience in or in support of Field Operations, particularly in complex emergencies or post conflict environments is required.
• Experience in analyzing problems relating to law and/or conduct and discipline for uniformed personnel is required.
• Experience in conducting investigations, analyzing, and reviewing investigation reports as well as in providing recommendations and formulating policies in the area of law and/or conduct and discipline for UN peacekeeping personnel is desirable.
• Ability to identify key strategic issues, opportunities and risks.
• Ability to generate and communicate broad and compelling organizational direction.
• Ability to communicate clearly links between the Organization’s strategy and the work unit’s goals.
• Demonstrated ability to provide innovative technical leadership by performing and/or overseeing the planning, development, and management of operation.
• Demonstrated ability to negotiate and apply good judgment.
• Able to analyze and interpret data in support of decision-making and convey resulting information to management.
• Shows pride in work and in achievements.
• Demonstrates professional competence and mastery of subject matter.
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
• Is motivated by professional rather than personal concerns.
• Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Speaks and writes clearly and effectively.
• Listens to others, correctly interprets messages from others and responds appropriately.
• Asks questions to clarify and exhibits interest in having two-way communication.
• Tailors language, tone, style and format to match the audience.
• Demonstrates openness in sharing information and keeping people informed.
• Develops clear goals that are consistent with agreed strategies.
• Identifies priority activities and assignments; adjusts priorities as required.
• Allocates appropriate amount of time and resources for completing work.
• Foresees risks and allows for contingencies when planning.
• Monitors and adjusts plans and actions as necessary.
• Uses time efficiently.
• Serves as a role model that other people want to follow.
• Empowers others to translate vision into results.
• Is proactive in developing strategies to accomplish objectives.
• Establishes and maintains relationships with a broad range of people to understand needs and gain support.
• Anticipates and resolves conflicts by pursuing mutually agreeable solutions.
• Drives for change and improvement; does not accept the status quo.
• Shows the courage to take unpopular stands.
• Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
• Identifies the key issues in a complex situation, and comes to the heart of the problem quickly.
• Gathers relevant information before making a decision.
• Considers positive and negative impacts of decisions prior to making them.
• Takes decisions with an eye to the impact on others and on the Organization.
• Proposes a course of action or makes a recommendation based on all available information.
• Checks assumptions against facts.
• Determines that the actions proposed will satisfy the expressed and underlying needs for the decision.
• Makes tough decisions when necessary.
• English and French are required at UN Level II for reading, writing, listening, and speaking.

Skills

• Programme Management
• Policy Development
• Conduct and Discipline Analysis
• Investigation Review
• Data Analysis
• Strategic Planning
• Technical Leadership
• Negotiation
• Decision Making
• Gender Mainstreaming
• Training Coordination
• Outreach Management
• Conflict Resolution
• Risk Management
• Field Operations Experience
• Dispute Settlement
• Project Management
• Human Rights Knowledge
• Report Writing

Languages

English, French