Roster - Digital Inclusion Consultant

The consultant will provide technical expertise and advisory support on digital inclusion topics, including ICT accessibility and vulnerable groups such as women, youth, persons with disabilities, and indigenous communities. The role involves research, policy analysis, project support, stakeholder engagement, and capacity development to advance digital inclusion initiatives.

Responsibilities

• Provide technical expertise and advisory support on digital inclusion topics, such as ICT accessibility policies, strategies, programmes and initiatives or those addressing digital inclusion of one or more groups in vulnerable situations such as: women and girls, youth, persons with disabilities, people from rural, remote and Indigenous communities, and older persons, including related consideration from a holistic approach or through an intersectional lens where applicable.
• Undertake research, consultations and analysis on digital inclusion issues relevant to the assigned target group(s), geographic context or thematic area, and contribute to the identification of emerging trends and policies and strategies’ considerations.
• Develop analytical and knowledge products, including background papers, briefing notes, policy inputs, mapping exercises, case studies, good practice compilations and recommendations.
• Support the formulation, implementation and monitoring of digital inclusion projects, activities and workplans, including results frameworks, indicators, milestones and implementation arrangements, as required.
• Contribute to monitoring progress, documenting results, identifying implementation risks and proposing practical corrective actions or follow-up measures.
• Support coordination with implementing partners, beneficiaries, ITU regional and area offices, and other relevant stakeholders, as requested or as appropriate to the assignment.
• Contribute to the development and delivery of training materials, tools and resources, guidance documents and capacity-development activities, and support consultations, workshops, webinars and other activities relevant to the engagement.
• Support the preparation, delivery and follow-up of events, meetings, campaigns and advocacy activities related to digital inclusion, including the documentation related to the development of these events and follow-up actions such as recommendations, commitments, lessons learned.
• Perform activities related to digital inclusion and assignments, as required by the Digital Inclusion Service and in line with the consultant’s area of expertise.

Requirements

• University degree in telecommunication, information technology, law, international development, business administration or related field OR education from a reputed college of advanced education, with a diploma of equivalent standard to that of a university degree in one of the fields above.
• An advanced degree would be an advantage.
• At least three (3) years of experience in digital inclusion topics including, ICT accessibility or related to one or more groups in vulnerable situations, such as women and girls, youth, persons with disabilities, rural, remote and indigenous communities, and/or older persons, is required.
• Experience in ICT related policies, regulatory measures and strategies relevant to digital inclusion is desirable.
• Experience contributing to research, analysis, policy, programme development, or project activities related to digital inclusion, people educational and socio-economic development and inclusion in the digital society and ecosystem is desirable.
• Experience supporting stakeholder engagement, consultations, capacity-development activities, or knowledge products in national or international contexts is desirable.
• Knowledge of addressing digital inclusion from a holistic and intersectional approach would be an advantage.
• Knowledge of ITU work related to digital inclusion would be an asset.
• Knowledge of English or French or Spanish at advanced level.
• Knowledge of another official language of the Union (Arabic, Chinese, Russian) would be an advantage.

Skills

• Digital Inclusion
• ICT Accessibility
• Policy Analysis
• Research
• Program Development
• Project Support
• Stakeholder Engagement
• Capacity Development
• Socio-Economic Development
• Regulatory Measures
• Digital Society Ecosystem
• Consultation
• Technical Advisory
• ICT Policies
• Vulnerable Groups Inclusion
• Intersectional Approach
• Knowledge Product Development

Languages

English, French, Spanish